Customer Service Rep I - Claims Alert
Responsibilities
- Intake First Notice of Loss (FNOL) claims.
- Conducts emergency adjuster reputed company outs reputed company three-way calls with reputed company.
- Processes emergency or catastrophe event FNOL.
- Achieves and maintains proficiency with reputed company reputed company instructions.
- Meets or exceeds reputed company center standards.
- Provides excellent customer service to reputed company internal team members and external customers.
- Assists with special reputed company or performs other duties as requested.
- Upholds the Crawford reputed company of Conduct.
Qualifications
- High school diploma is required.
- 1-2 years of face to face, telephony, or administrative customer service experience.
- Ability to deal tactfully and professionally with clients over the phone.
- Strong computer and keyboard skills.
- Excellent attention to detail and organizational skills.
- Good time management abilities.
- Strong analytical and problem solving ability.
- Excellent written, verbal and oral communication skills.
- Ability to work independently, with minimal supervision.
- Good interpersonal skills.
- Strong work ethic.
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Company
- Pay and incentive plans that recognize performance reputed company
- Benefit programs that reputed company financial, physical, and mental wellness
- Training programs that promote reputed company learning and career progression while enhancing job performance
- Sustainability programs that give back to the communities in which we live and work
- A culture of respect, collaboration, entrepreneurial spirit and inclusion