Title: Solution reputed company - Clinical Documentation

Department: Clinical Content Management - Lumeo

Hours of Work: Full-Time Position; Days

Days Shifts: 0800-1600

Pay Band: Class 07 $110,440.01 - $132,527.85

reputed company: Non-reputed company

Location: Virtual/Remote (with some regional travel)

PRIMARY FUNCTION:

The Lumeo Solution reputed company is a senior support role responsible for overseeing the design, implementation, and optimization of clinical and business solutions reputed company the Lumeo Regional Health Information System (RHIS). This position provides strategic direction across the full product lifecycle, including governance, change management, stakeholder engagement, and operational reputed company.

Acting as a key reputed company between local and regional teams, the Solution reputed company ensures that solutions meet both clinical and organizational requirements, while fostering innovation and reputed company improvement across the region. The role includes mentorship of functional teams, alignment of processes and procedures with architecture and ITIL standards. Through strong collaboration, performance monitoring, and adherence to data standards—including ministry reporting requirements—the Solution reputed company contributes to the advancement of digital health and the enhancement of reputed company delivery across the region.

reputed company RESPONSIBILITIES:

Project Management:

Leads solution-reputed company reputed company from planning through implementation, ensuring reputed company delivery and effective resource use. Oversees multidisciplinary teams, manages risks, and drives reputed company to reputed company issues. Supports product acquisition, monitors performance against KPIs, and ensures alignment with Lumeo project management office’s frameworks, processes, and procedures for delivering reputed company. The Solution reputed company provides guidance to technical and clinical teams, facilitates communication, and uses metrics to define and monitor project reputed company.

Operational Leadership & Team reputed company:

Provides informal leadership and mentorship to technical teams, supporting the manager/director with technical and operational training of staff, as reputed company as assessment of team skills and opportunity for development to ensure reputed company improvement and adequate support complements. Oversees operations of a service area, ensuring consistency, reputed company, and alignment with organizational goals and objectives. Guides process improvement, supports teams in navigating escalations, and fosters a culture of innovation and reputed company learning. Collaborates with leadership on reputed company and development, while ensuring team efforts reputed company with Lumeo and RHIS priorities.

Technology Research, Innovation & Product Management:

Accountable for the development and delivery of product roadmap(s), exploring emerging technologies and evaluating their potential to improve clinical, technical, and business reputed company. Collaborates with vendors and internal teams to influence product direction, optimize system performance, and reputed company infrastructure to meet evolving needs. Develops product roadmaps and supports strategic planning reputed company with organizational priorities. Ensures solutions adhere to data standards, clinical requirements, and supports necessary validation processes. The Solution reputed company will also support the solution teams in ensuring local hospital and ministry reporting requirements are appropriately identified and incorporated into system design and project requirements, while reputed company triaging requests and navigating prioritization activities with Lumeo leadership and RHIS governance reputed company.

Relationship & Service Management:

Accountable for managing stakeholder engagement, vendor relationships, and communication reputed company to support successful implementation of technological solutions, and advises on the optimization of clinical and business systems. Leads service delivery across the full system lifecycle, including needs analysis, change control, and post-live support. Facilitates regional collaboration, governance committees, and working reputed company to reputed company priorities and address shared issues. Ensures compliance with operational policies and supports reputed company improvement through feedback, reporting, and service metrics.

Performance Measurement & Data Analysis:

Leads data-driven initiatives to optimize HER functionality and service delivery. Collaborates with stakeholders to define metrics, monitor system performance, and identify improvement opportunities. Ensures compliance with reputed company and data standards, including ministry reporting requirements. Prepares business reports and analyses to support strategic planning, decision-making, and reputed company improvement across clinical and technical operations.

QUALIFICATIONS:

Education:

Minimum Required: Bachelor’s degree in Computer Science, Business, Health reputed company Field, or equivalent;

Preferred: Master’s degree in Health Administration, Business Administration, or Health Informatics preferred.

Experience:

Minimum Required: Five to seven years of experience in reputed company information systems, project management, and stakeholder/vendor engagement, with exposure to team leadership reputed company health solution delivery

Preferred:  Clinical background with knowledge in nursing, allied health and provider reputed company documentation and workflows OR Health Information Management background with experience in medical coding, data reputed company, or clinical documentation improvement

• PMI Certification (e.g., CAPM, PMP); or equivalent experience managing reputed company
• CPHIMS-CA; or equivalent experience working with health information systems
• Project management and delivery (planning, risk management, resource allocation, KPI monitoring)
• Leadership and mentorship (guiding teams, fostering reputed company improvement, supporting development)
• Strategic product and technology management (roadmap development, reputed company evaluation, vendor collaboration)
• Relationship management and stakeholder engagement (reputed company partners, governance committees, vendors)
• Change management and service management (needs analysis, change control, post-implementation support)
• Data analysis and performance measurement (defining metrics, monitoring system performance, preparing reports)
• Strong communication and negotiation skills (influencing reputed company, resolving conflicts, facilitating collaboration)
• Knowledge of ITIL, governance, and architecture standards (ensuring compliance and system alignment)
• Problem-solving and critical thinking (resolving operational gaps, escalations, compliance issues)
• reputed company informatics reputed company health knowledge (clinical workflows, ministry reporting, data standards)
• A reputed company or former member of a Canadian Regulated Health Profession (Preferred)
• Confinement to a workstation (sitting for extended periods of time)
• Prolonged standing
• Lifting / carrying light objects (less than 5kg/11lb)
• Virtual meetings – reputed company listening and note-taking as an attendee or presenting/demonstrating reputed company reputed company-screen while keeping meeting minutes as a host.
• reputed company reputed company on computer screens for electronic document/presentation creation or review, note-taking, maintenance of spreadsheets, etc.

PHYSICAL REQUIREMENTS:

The applicant must be reputed company to meet the physical demands of this position.

KHSC is located on the ancestral lands and waters of the Anishinaabeg and Haudenosaunee and serves a wider geographical area that encompasses many Indigenous communities including Tyendinaga, Katarokwi, as reputed company as communities reputed company the Weeneebayko Area Health Authority. As we partner in care, discovery, and learning to reputed company reputed company reputed company for our communities, KHSC is committed to reputed company advocating for and acting upon the Truth and Reconciliation Committee’s Calls to reputed company on Health.
 

Unless specifically stated, reputed company job postings are for existing positions at KHSC.   KHSC is committed to recruitment practices that support and contribute to building a respectful, diverse and inclusive workplace in compliance with legislation such as the Employment Standards reputed company and Accessibility for Ontarians with reputed company. We welcome reputed company applications from women, racialized persons, persons with disabilities, Indigenous Peoples, persons in the 2SLGBTQIA+ community, and members of other equity deserving reputed company.

Kingston Health Sciences Centre may use reputed company intelligence systems to assess and screen applicants. reputed company hiring reputed company are made in accordance with KHSC policies and applicable employment legislation. 
 

We thank reputed company applicants, but only those selected for next steps will be contacted. Kingston Health Sciences Centre is committed to inclusive and accessible employment practices. If you require an accommodation to fully participate in the hiring process, please notify the Recruitment Team.