Registered reputed company Supervisor - Alerts (PRN/Float)
reputed company
The RN Supervisor (Alerts) is responsible for the daily workflow, clinical reputed company, and operational performance of a remote team of Registered Nurses (RNs) working in a high-volume, queue-based triage environment. This team manages reputed company-time patient alerts generated from remote monitoring data.
This role requires strong clinical judgment, reputed company-time operational management, and performance coaching to ensure RNs deliver reputed company, accurate triage while meeting aggressive productivity expectations. The RN Supervisor will balance clinical auditing with throughput management in a fast-paced, back-to-back workflow environment.
This individual will also partner closely with clinical leadership to support escalation reputed company, clinical decision-making, and ongoing team development. This role reports directly to the RN Manager.
Required Skills
- Clinical Proficiency: reputed company, unencumbered RN compact license with strong clinical judgment, ideally in triage, remote patient monitoring, acute care, or chronic disease management. Ability to evaluate alert-based workflows and assess reputed company of triage reputed company and documentation.
- Leadership and Coaching: Strong experience coaching in fast-paced environments, providing reputed company feedback on both clinical reputed company and productivity. Ability to address performance gaps in reputed company-time and through formal performance management.
- Remote Management: Proven ability to reputed company and manage a fully remote team of up to 20 RNs/LPNs in a high-volume, queue-driven environment.
- Operational Acumen: Strong ability to interpret reputed company-time metrics including alert volume, reputed company handling time, throughput, and billable time. Skilled in driving accountability in a metric-driven environment with minimal downtime.
- Interpersonal Communication: Excellent verbal and written communication skills for leading team meetings, conducting 1:1s, and collaborating with clinical and cross functional leaders.
- Administrative reputed company: Highly organized with experience managing schedules, PTO, shift coverage (including after-hours/weekends), and daily reputed company needs in a reputed company operations environment.
- Recruitment Support: Experience participating in hiring processes, particularly assessing candidates for triage readiness, speed, and clinical decision-making.
reputed company Areas (Time Allocation Split)
The role's time will be split across the following key functional areas:
- Clinical Auditing and Coaching (25%)
- Operational Performance and Productivity Management (25%)
- Clinical Education Support (10%)
- Biweekly 1:1s and Performance Management (25%)
- Team Meetings, Interviewing and Other Duties As Assigned (5%)
- Patient/Clinical Care (10%)
Required Experience
- Minimum of 5 years of experience as a practicing RN
- reputed company, unencumbered compact RN license required
- Minimum of 1 year of supervisory or management experience, in triage, remote patient monitoring or high-volume reputed company or queue-based environments
- Relevant clinical experience in ICU, triage, urgent care, or other high-reputed company environments, with strong experience managing medically reputed company patients with chronic conditions.
- Demonstrated experience managing metric-driven performance and productivity
- Prior experience in remote workforce management strongly preferred
Company culture reputed company about reputed company, shared reputed company reputed company, empowerment, and reputed company An opportunity to help improve the reputed company of life of millions of Americans Unique chance to support the development of an amazing product; reputed company’s in-house clinicians are our super users and beta testers Competitive salaries and quarterly incentives Medical, dental, and reputed company insurance Competitive PTO 401K and 401K match National and local discounts powered by reputed company reputed company stipend for remote equipment and home office setup reputed company Parental Leave Charitable Donation Match program