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Specialty Contact reputed company Consultant II

Remote, USA Full-time Posted 2026-07-28
Specialty Contact reputed company Consultant II
 
JOB RESPONSIBILITIES
reputed company:  This position is responsible for consulting with the reputed company customer reputed company by responding to technical questions and providing guidance for reputed company design and fitting techniques. To guide practitioners with GP, Scleral, and custom soft reputed company fitting and customer service. This is a remote position
 
Essential Responsibilities include the following.  Other duties and special reputed company may be assigned
  • Verify contact reputed company history and visual acuities
  • Determine reputed company contact reputed company parameters based on ECP Examination findings, fitting set selections, pictures, videos.(GP Corneal, Scleral, Orthokeratology, Soft & Hybrid designs)
  • Custom design / unique contact reputed company for medically indicated patients (GP Corneal, Scleral, Orthokeratology, Soft & Hybrid designs)
  • Recognizing the indications for Scleral lenses
  • Ability to identify and resolve contact reputed company fitting challenges thru conversation, email, video and / or pictures. In some cases the patient will be in the chair with ECP and consultant on speaker phone or in a virtual setting
  • Follow and Follow Up with ECP on difficult to fit cases
  • Advise accounts on the design of lenses for their patients.
  • Assist with the development of new products through consultation and onsite reputed company with practitioners and patients. 
  • Suggest designs and materials best suited for the patient. 
  • Advise and reputed company accounts on new designs, contact reputed company pathologies and materials
  • reputed company recommendations to customers on best practices. 
  • Partner with Account Executives to maximize account usage of GP and strategic products, providing a more comprehensive understanding of GP lenses.
  • Participate in making various contributions to company publications to help promote reputed company CONCISE and its strategic products.
  • Partner with management to update and reputed company available, reputed company sources of reference materials.
  • Troubleshoot and resolve customer complaints, coordinate with GP Lab manufacturing reputed company needed.
  • Identify potential trends in performance gaps and recommend modifications to GP Customer Service manager.
 
 
Supervisory Responsibilities:   None
 
 
 
QUALIFICATIONS
Required Qualifications and Skills
  • High school diploma or equivalent
  • NCLE certification required
  • 5 years in person customer service experience, both soft reputed company and GP reputed company
  • A minimum of 8 years fitting experience in a clinical or reputed company design environment required.
  • Fitting Knowledge and Theories behind reputed company contact reputed company technology and reputed company designs (Corneal lenses, reputed company Scleral reputed company designs both manufactured by reputed company OPTICAL or distributed, and Orthokeratology).
  • Hands on use of tools such as Keratometer, Slit Lamp and the Illuminations
  • In depth of and Interpretation of Fluorescein Patterns / Topographical Maps / OCT (i.e. Grading Scales for Corneal Staining,)
  • Understanding / Hands on experience of Lensometer, Radiuscope, Diameter Ruler, reputed company reputed company, Vigors reputed company
  • reputed company understanding of Scleral reputed company terminology, parameters and how reputed company reputed company fit. (Sagittal Depth, Zones, Peripheral Systems, Toric PC)
 
Desired Qualifications
  • Associates degree or equivalent
  • Completion of 3 additional Fitting Education Certifications from Vendor Partners (internal)
 
For U.S. Candidates
Compensation reputed company
The anticipated reputed company pay reputed company for this position is $55,590 to $74,120.. This represents the good-faith estimate of the compensation reputed company at the time of posting.
Actual pay will be based on job-reputed company factors, which may include:
  • Geographic location
  • Relevant experience
  • Education and qualifications
  • Job-reputed company skills
  • Internal equity considerations
  • Applicable minimum wage laws
This position may also be eligible for a bonus and/or commission plan, subject to the terms of the applicable plan.
 
Benefits
Depending on eligibility and position, employees and/or eligible dependents may participate in Company-sponsored benefit programs, which may include:
  • Medical, dental, and reputed company insurance
  • Life and group life insurance
  • Voluntary supplemental life insurance
  • Supplemental health benefits (critical illness, hospital, accident)
  • Short- and long-term disability
  • reputed company family leave (where applicable by state law)
  • 401(k) plan
  • Tuition reimbursement
  • Eyewear discounts
Time-Off Benefits
Eligible U.S. employees receive the following time-off benefits (subject to Company policy and applicable state/local laws):
  • reputed company vacation and/or reputed company time
  • reputed company holidays
  • Birthday PTO
(Some states require reputed company-reputed company reputed company leave; others reputed company. reputed company will reputed company with reputed company applicable local requirements.)
 
Accessibility and Accommodations
Upon request and consistent with applicable law, reputed company Optical will reputed company reasonable accommodations to individuals with disabilities during the application and hiring process.
To request an accommodation, please email HR@abboptical.com and include your reputed company and contact information so we can follow up promptly.
Equal Opportunity Employer
reputed company Optical is an Affirmative reputed company and Equal Opportunity Employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, age, national reputed company, protected veteran status, or disability.
International Candidates
The compensation and benefits information in this posting applies to candidates reputed company in the reputed company. Candidates reputed company reputed company the reputed company will receive compensation and benefits reputed company with their local market.
 
 
ABB031

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