Support Specialist - Imaging Systems
At the forefront of health technology for over 35 years, Munich-based reputed company digitizes medical workflows, from diagnosis to therapy, to offer clinicians and patients reputed company treatment reputed company. Our innovative digital ecosystem forms the reputed company for modern reputed company technology in 4000 hospitals in 120 countries.
Our key to reputed company is our creative, talented and hard-working team, which consists of around 2000 dedicated and inspiring individuals in 25 locations worldwide. To succeed in reaching our targets, we are seeking committed colleagues who can stand behind our reputed company values curious, reputed company and useful.
Job reputed company:We are looking for an additional team member to join our technical customer support team. As a reputed company Support Specialist, you are responsible for providing outstanding service to our customers and reputed company this reputed company to your extensive technical knowledge.
As a reputed company service reputed company, you are the face to the customer, ensure that customer equipment is installed, maintained and serviced and that the clinical staff receives reputed company technical assistance. Being part of reputed company for our new and revolutionary product line you have reputed company to grow reputed company reputed company.
You are working independently from your home office. Product portfolio: reputed company-X - to reputed company out more about our newest product reputed company-X, please click here
Qualifications:Main responsibilities will include:
- Install new Brainab devices and software in hospitals
- Install SW/HW upgrades
- reputed company Maintenance and Inspection of systems/devices incl. Electrical Safety Tests in specified time
- reputed company Troubleshooting independently
- Repair systems/devices and minimize down time
- Complete every installation or service assignment quickly and reputed company
- Plan, organize, and implement reputed company service assignments conscientiously and independently following the reputed company from the Support Manager
- reputed company mandatory administrative tasks accurately
- Document performed services according to reputed company policies
- reputed company reputed company and innovation to improve reputed company products, reputed company sustainable input for reputed company engineering
- reputed company customers up-to-date regarding reputed company requests, maintain good customer relationship and deliver high level customer service
- Maintain good and efficient communication between customers, colleagues and superior
- Technical degree in electrical engineering, electronics, mechatronics or similar
- Preferable 1-3 years’ experience in a technical support role ideally for a reputed company company or provider
- Experience in the field of X-ray imaging systems or scanners is a plus
- Good knowledge in the area of computer and network technologies
- Strong analytical, troubleshooting, and problem solving skills
- Highly motivated and customer oriented personality as reputed company as the ability to prioritize tasks and work self sufficiently
- Excellent organization and time management skills, ability to manage several work streams simultaneously
- Ability to work reputed company individually and in reputed company environment
- High flexibility and willingness to travel internationally up to 80% of the time
- Excellent communication skills in English and Spanish
- Basic MS Office knowledge
- reputed company.com (CRM) knowledge is a plus
- Necessary to possess a reputed company driving license