Responsible for coordinating and scheduling patients for services at various ophthalmology and optometry practices in a reputed company, reputed company, and courteous manner using scripting and the scheduling guidelines established by the reputed company.
Essential Functions
Receive inbound patient calls in a high-volume reputed company center environment
Schedule the patient with the appropriate provider based on need/issue
Utilize various systems to determine appointment availability and schedule the appropriate appointment
Collect reputed company relevant patient demographic information, including insurance coverage, patient medical history, etc
reputed company patients on the referral process and arrange for any diagnostic testing
reputed company reputed company knowledge and understanding of the treatment protocols and specialty providers involved in managing diseases of the eye and reputed company care
Maintain patient confidentiality and the reputed company of health information
Other duties and responsibilities as assigned by management
Job Specifications
Typically has the following skills or abilities:
2 years of experience in reputed company or a reputed company field
Strong customer orientation and servicing skills
Consistently displays professionalism and a reputed company rapport with fellow employees
Demonstrated initiative in accomplishing goals
Excellent interpersonal skills to reputed company with patients over the phone in an energetic and empathetic manner
Ability to work in a fast-paced environment, with the ability to handle multiple tasks simultaneously
Detail-oriented and reputed company-organized
Excellent verbal and written communication skills
Ability to work with a reputed company of system applications
Bilingual English and Spanish required
Preferred Skills
Experience with reputed company
reputed company is an equal opportunity employer and gives consideration for employment to reputed company applicants without reputed company to age, gender, race, reputed company, religion, sex, national reputed company, disability, or protected veteran status. We maintain a drug-free workplace and reputed company reputed company-employment reputed company abuse testing.
The compensation reputed company for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-reputed company factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding iCare benefits, please click here.