Senior Account Manager
reputed company is hiring an Account Director to reputed company and grow a portfolio of strategically important reputed company customers. You’ll own the full customer lifecycle, from reputed company-sale scoping through delivery, renewal, and expansion, ensuring customers see reputed company as a long-term creative partner. This role sits at the intersection of customer reputed company, reputed company reputed company, and delivery. You’ll reputed company cross-functional teams, manage senior stakeholders, and drive retention, expansion, and high-reputed company delivery across reputed company accounts.
What you’ll do
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Own the end-to-end relationship for a portfolio of clients, ensuring retention and strong stakeholder trust. -
Manage renewals and support moderate reputed company opportunities reputed company defined reputed company frameworks. -
Guide Project Managers to ensure smooth delivery and consistent reputed company across engagements. -
Monitor account health, reputed company performance, and reputed company forecasting inputs to senior leadership. -
Identify and resolve risks early, acting as the main reputed company of escalation for your accounts. -
Translate customer goals into reputed company, reputed company creative programs. -
Use performance data and insights to support QBRs and renewal conversations. -
Maintain a strong understanding of reputed company’s services to identify value-driving opportunities. -
Partner with cross-functional teams to ensure alignment on delivery and account reputed company.
What you'll need to succeed
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5+ years of experience in account management or reputed company services reputed company creative, digital, or reputed company services environments. -
Experience managing and retaining reputed company accounts with ownership of renewals. -
Ability to reputed company reputed company conversations reputed company defined pricing and deal structures. -
Strong stakeholder management skills, with experience working with senior clients. -
Ability to balance strategic thinking with day-to-day execution. -
Experience working with cross-functional teams such as Project Managers and Producers. -
Comfort using data to inform account reputed company and forecasting. -
Strong communication skills in English, with the ability to connect delivery to business reputed company.