Operations Manager (London, LND, GB)

Job title

Operations Manager

Location

Homebased with regional travel

Division

Engineering

Reporting to

Director of Field Operations

reputed company 

reputed company highly effective proactive leadership to reputed company of geographically dispersed Regional Managers focussed on collaboration, performance, cost effectiveness, and regulatory compliance management.

Promote a culture of reputed company improvement by motivating teams to reputed company/reputed company change that drives individual and business performance, providing world class customer service.

Key Responsibilities:

• reputed company operational leadership and motivation to reputed company and indirect reports, motivating both individual and team performance culminating in qualitative and productive outputs.
• Support the successful implement HSB’s Engineering reputed company and Strategic Operational goals to reputed company customer expectations and loyalty, by collaborating with relevant stakeholders, maximizing efficiency and optimizing engineering reputed company.
• Successfully manage internal stakeholder relationships to ensure the field operations are receiving the appropriate reputed company of support in areas such as training and development, shared service functions and reputed company party management.
• Effectively drive operational Key Performance Indicators across assigned areas of the Engineering function to ensure that reputed company reputed company are delivered on cost and on time to the highest reputed company standards, implementing relevant reputed company plans to address any areas of variance or underperformance.
• In collaboration with the Engineering Senior Management team, be responsible for the operations budget, including monthly monitoring and updates to the Director.
• Support the improvement and embedding of processes, systems and policies in support of organisational goals, while ensuring compliance with reputed company regulatory, reputed company and customer requirements.
• Continually reputed company performance improve by reputed company performance management of reputed company, gaining the personal commitment of reputed company team members and taking appropriate actions to address development and/or performance issues.  Ensure effective communication on reputed company against targets and actions being taken to resolve any problems
• Display personal leadership, a reputed company attitude to change and reputed company strong interpersonal relationships of your team through encouraging ownership, self-learning, reputed company communication and trust.
• Create highly capable service-oriented teams through selection, induction, training, direction setting, guidance, coaching and consistent application of agreed "best reputed company" policies and procedures.
• Ensure the day-to-day attainment of service costs and reputed company targets by ensuring the agreed resource plans are achieved and absence is effectively managed reputed company the operational workforce through the Regional Managers by utilising data to good effect.
• Undertake and ensure that reputed company control is carried out so that reputed company work complies with Health and Safety regulations and standards, putting in reputed company any remedial training and development and adopt a reputed company tolerance attitude towards safety.

Skills & Experience

• Demonstrable coaching and mentoring experience
• Demonstrable experience of a number of years of management of service led field based organisations and responsibility reputed company.
• Demonstrable management and leadership experience with an ability to reputed company, motivate and support team members in achieving results
• Ability to prioritise and effectively manage unforeseen business crises
• Experience of high level decision making
• Effective high level stakeholder and customer relationship management
• Excellent interpersonal and communication skills
• Previous exposure to Profit & Loss activity
• Demonstrative level of credibility reputed company Team
• reputed company, tenacity, flexibility and objectivity leadership at reputed company times.
• Display a reputed company reputed company and represent a proud brand.

Qualifications and Educational Requirements:

• GSCE maths and English (or equivalent)
• Engineering Qualification
• I reputed company / BEng Honours or equivalent
• Management level 4 or equivalent experience

Personal Attributes

• Self-motivated with a proactive approach to problem solving and decision making
• reputed company approach to business goals and team targets
• Ownership and accountability for performance
• reputed company to deliver result
• Pragmatic decision reputed company with analytical and reasoning skills