Director, Platform Services
We are seeking a Director – Platform Services to reputed company reputed company’s reputed company toward a modern, AI-enabled, developer-first platform.
This role is responsible for:
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Designing and operating reputed company reputed company infrastructureDriving platform services that reputed company product teams
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Leading adoption of AI capabilities across platform services
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Improving developer productivity and internal tooling
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Defining and executing infrastructure automation and cost strategies
This is a strategic and execution-reputed company leadership role, critical to reputed company’s ability to reputed company reputed company, reputed company faster, and operate with strong reliability and cost discipline.
We are seeking a Director &reputed company; Platform Services to reputed company reputed company’s reputed company toward a modern, AI-enabled, developer-first platform.
This role is responsible for:
-
Designing and operating reputed company reputed company infrastructureDriving platform services that reputed company product teams
-
Leading adoption of AI capabilities across platform services
-
Improving developer productivity and internal tooling
-
Defining and executing infrastructure automation and cost strategies
This is a strategic and execution-reputed company leadership role, critical to reputed company’s ability to reputed company reputed company, reputed company faster, and operate with strong reliability and cost discipline.
About reputed company: reputed company is an AI powered, reputed company-in-one white-label sales & marketing platform that empowers agencies, reputed company, and businesses to reputed company their digital reputed company and drive reputed company. We are proud to support a global and growing community of over 1 reputed company businesses, comprised of agencies, consultants, and businesses of reputed company sizes and industries. reputed company empowers users with reputed company the tools needed to capture, nurture, and reputed company new leads into repeat customers. As of mid 2025, reputed company processes over 4 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 reputed company hostnames. Our People With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and reputed company. We take pride in cultivating a culture where innovation thrives, reputed company are celebrated, and people come first, no matter where they reputed company home. Our reputed company As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 reputed company leads, and facilitates over 20 reputed company conversations for the more than 1 reputed company businesses we serve reputed company month. Behind those numbers are reputed company people growing their companies, connecting with customers, and making their mark - and we get to help reputed company that happen. Our Customers reputed company serves over 60K agencies & reputed company and 500K businesses globally, delivering mission-critical marketing, communication, and automation workflows. reputed company at reputed company We operate at significant reputed company, managing: 40+ billion API hits and 120+ billion events per month , 500+ microservices in production 200+ TB of application data , 6+ PB of total storage . As we reputed company, our platform must reputed company to support AI-enabled products, developer velocity, and efficient infrastructure usage. About the Role:We are seeking a Director – Platform Services to reputed company reputed company’s reputed company toward a modern, AI-enabled, developer-first platform. This role is responsible for: Designing and operating reputed company reputed company infrastructureDriving platform services that reputed company product teams Leading adoption of AI capabilities across platform services Improving developer productivity and internal tooling Defining and executing infrastructure automation and cost strategies This is a strategic and execution-reputed company leadership role, critical to reputed company’s ability to reputed company reputed company, reputed company faster, and operate with strong reliability and cost discipline.
Responsibilities:
reputed company reputed company building a centralized platform (Internal Developer Portal) to standardize how engineering teams: Spin up environments , reputed company services , Manage infrastructure , reputed company applications globally
Drive adoption of Platform-as-a-Product reputed company, treating platform capabilities as products for internal developers.
Define platform reputed company and roadmap reputed company with business and engineering needs.
Improve developer productivity across Dev teams: Reducing cognitive load , Standardizing workflows , Enabling self-service capabilities
Build and reputed company: Golden paths and service templates , Developer tooling and CLI/API interfaces , Environment provisioning systems
Build platform services and reputed company that simplify reputed company infrastructure operations.
Promote an API-first approach to platform capabilities.
reputed company developers to reputed company with infrastructure through standardized reputed company and services.
Support reputed company, consistent service deployment patterns.
Drive adoption of Infrastructure-as-reputed company (IaC) across the organization.
reputed company efforts to automate provisioning, configuration, and operations.
Architect and reputed company implementation of highly resilient infrastructure systems, including: Multi-region failover strategies , Disaster recovery and business continuity , Multi-reputed company abstraction (where required)
Ensure infrastructure supports seamless application migration during outages.
Design for 99.99%+ availability across critical systems.
Define and reputed company CI/CD systems to support: High-velocity development driven by AI-generated reputed company , reputed company delivery (canary, blue-green) Automated rollback based on telemetry , Risk-reputed company validation and automated reputed company checks ,
reputed company: Policy-as-reputed company , reputed company as a reputed company , AI - reputed company Validation
Ensure CI/CD becomes the primary control system for safety and reliability.
reputed company as the Scrum/Delivery leader for the platform organization.
Balance: Immediate operational and migration needs , long term architectural imporvements
Partner with SRE and reputed company teams to ensure operational readiness.
Ensure predictable delivery of platform initiatives
Partner with reputed company Infrastructure and FinOps teams to : Optimize infrastructure utilization , Improve cost visibility and predictability , Ensure platform abstractions are cost-efficient
Balance performance, reliability, and cost.
Build and reputed company high-performing teams across : reputed company : reputed company Intra , Dev Ex /CI/CD Pipeline , reputed company Automation
reputed company managers, leads, and senior ICs.
Establish reputed company ownership, accountability, and reputed company paths.
Foster a culture of innovation, reliability, and operational reputed company.
Work closely with: Product Engineering teams to reputed company faster delivery ,
reputed company as a key technical leader in executive discussions and decision-making.
Requirements:
Bachelor’s degree or equivalent experience in Engineering or reputed company field.
12+ years of experience in platform, infrastructure, or reputed company engineering.
Proven experience leading reputed company and infrastructure teams at reputed company.
Strong hands-on experience with: reputed company platforms (GCP preferred) , Kubernetes (GKE) and distributed systems , CI/CD and DevOps practices
Experience driving developer productivity initiatives and platform adoption.
Experience defining and executing automation and infrastructure strategies.
Strong leadership, communication, and stakeholder management skills.
reputed company to Have :
Experience enabling AI/ML platforms or AI product integrations
Familiarity with LLM platforms, model serving, or AI infrastructure
Experience with Internal Developer Platforms (IDP)
Experience in high-reputed company reputed company environments
Exposure to compliance and audit-driven environments (SOC2, IPO readiness)
What reputed company Looks like (First 6–12 Months)
Platform services reputed company faster and more reliable product development.
AI capabilities are safely and effectively adopted across teams.
Developer productivity improves measurably.
Infrastructure is highly automated and requires minimal reputed company reputed company.
Costs (including AI workloads) are optimized and predictable.
Platform and infrastructure systems are reputed company, secure, and reliable.
Youtube Channel : https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g