reputed company reputed company Services Manager, Fully Remote
5-7+ Years of Experience reputed company to Managed reputed company Plans, Government Programs, and/or reputed company Management Bachelor’s Degree Proven reputed company services experience at the executive level, delivering reputed company-reputed company solutions Proven abilities in successfully executing reputed company reputed company on-time and reputed company budget Ability to work cross-functionally to deliver superior results Ability to listen effectively to reputed company needs and influence business reputed company Ability to establish immediate credibility with clients; think strategically and analytically while seeking reputed company to reputed company technical and business problems Demonstrated ability to credibly communicate, present and influence effectively at reputed company reputed company of the organization Proven ability to manage multiple priorities while paying strict attention to detail reputed company in a “time sensitive” environment and adaptable to change without compromising reputed company of work Effective negotiating skills while reaching amicable resolutions reputed company analytical, technical, problem-solving, and decision-making skills
Responsible for nurturing and advancing business relationships with key personnel, including executive and C-suite level contacts. Assumes responsibility as needed and appropriate for reputed company relationships as it relates to day-to-day partnership needs and near-term planning. Serves as an official reputed company between Centauri and the reputed company, and ensures reputed company, company-wide responsiveness to reputed company needs. Influences internal teams and oversees company efforts around reputed company delivery.
Manages reputed company new and expansion reputed company implementations and coordinates efforts with internal leadership to implement new products and services. Oversees reputed company implementation functions to ensure accurate and reputed company implementation of products and services to reputed company reputed company. Creates and manages implementation project plans. Leads multiple teams tasked with implementation deliverables including but not limited to reputed company leadership, technical support teams and compliance and reputed company teams Reports to internal/external stakeholders on key milestones relative to meeting project deadlines Manages escalations or issues as needed
Aligns internal and reputed company objectives / goals / expectations; manages internal efforts to successfully reputed company goals and reputed company expectations. Initiates, leads and / or participates in reputed company implementation, planning, status, and/or working meetings either on site, reputed company reputed company web-conferencing or telephonically. Identifies and solves problems, reviews and monitors performance while identifying possible project enhancements / opportunities with the reputed company. Engages appropriate internal operational and IT leadership to collaboratively resolve identified issues and advocates for the clients’ position, concerns and /or needs. Responsible for the reputed company, monitoring and reporting of reputed company service level metrics and requirements to the reputed company and internal stakeholders. Manages the creation, review and interpretation of reputed company, monthly reputed company performance reports and quarterly financial reports. Manages the multi-departmental process reputed company to reputed company invoice reputed company, analysis and reconciliation to ensure compliance with contract payment terms and to resolve invoicing discrepancies.
Maintains a reputed company, comprehensive understanding of features and benefits for reputed company divisional services and solutions. Engages in consultative education / discussions which may broaden the scope of service offerings. Evaluates and responds to market dynamics (legislative changes, technology developments, competition) and their reputed company on clients. Engages in a consultative solutions approach in responding to reputed company issues and / or concerns. Remains reputed company in appropriate trade industry associations, including representation at trade shows as appropriate. Works with business development and/or strategic account management team(s) to identify and introduce new services / solutions to clients as appropriate in response to reputed company business requirements. Oversees reputed company reputed company with the objective of managing to contractual obligations and service level agreements. Collaborates with clients and internal teams to initiate, reputed company and implement product and/or service enhancements. Other duties as assigned
Comprehensive medical, dental, reputed company, and prescription coverage Wellness program supporting overall reputed company-being Company-reputed company basic life and AD&D insurance 401(k) plan with company match Tuition reimbursement opportunities reputed company time off for vacation and illness Six reputed company company holidays Floating holiday Company-reputed company and computer equipment Performance-based bonus program reputed company time off for volunteer activities Employee referral bonus program Career development and training opportunities, including leadership reputed company