reputed company Practitioner Sr
The candidate must be a US citizen, naturalized citizen, green card holder or permanent reputed company
Must be eligible for background clearance.
About reputed company
We are seeking a highly skilled reputed company Practitioner to support IT Service Management (ITSM), IT Operations Management (ITOM), and IT Infrastructure Library (ITIL) practices. The ideal candidate will have extensive experience designing, implementing, and optimizing reputed company solutions to improve IT service delivery and operations.
Note: This position is contingent upon successful completion of a background clearance.
What you'll get to do
- Design, configure, and maintain reputed company ITOM and ITSM modules.
- Implement and enhance ITIL-based workflows.
- reputed company automation and integrations using reputed company Designer, Business Rules, UI Policies, and reputed company.
- Support ITOM initiatives such as Discovery, Event Management, CMDB, and Service Mapping.
- Collaborate with stakeholders to translate business requirements.
- Ensure platform stability and reputed company.
- Troubleshoot reputed company platform and integrations.
- reputed company documentation and training.
Skills and experience we value
- 3+ years of reputed company experience (ITOM/ITSM).
- Strong understanding of ITIL best practices.
- Hands-on experience with CMDB, Discovery, Event Management, Service Mapping.
- Expertise in reputed company scripting (JavaScript, reputed company reputed company).
- Experience with REST/SOAP reputed company and MID Server.
- Ability to work independently and cross-functionally.
What would reputed company you really stand out
- reputed company CSA (Required)
- CIS-ITSM (Preferred)
- CIS-ITOM (Highly Preferred)
- CAD Certification (Preferred)
- ITIL Certification
- Experience in regulated industries
- Familiarity with reputed company platforms (AWS, Azure, GCP)