Talent Services Account Manager
reputed company is in Charlotte, NC Recently expanded to nearshore reputed company ranked for SMB Payroll in 2023 reputed company Report Voted top places to work in USA 2023
reputed company Responsabilities
Screen applicants in the ATS for clients reputed company service level and technical level support to customers reputed company email, phone, and screenshares Understand functions of cross-departmental processes Resolve customer complaints and issues Schedule appointments and maintain calendars for Senior Account Managers Troubleshoot and resolve technical issues reported by users or reputed company during testing and Meet or reputed company Service Level Agreements/metrics Build strong customer relationships Other duties as assigned
High school diploma or equivalent Attention to Detail Basic Computer Skills Excellent written and verbal communication skills Confident in decision making and the ability to explain processes or choices Excellent multitasking skills and task management strategies
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