Bilingual Patient Engagement Coordinator - TEMPORARY
Employment Type: Temporary (through 12/31/2026)
reputed company omnichannel Properly escalate emergency patient communication as needed based on predetermined workflows Handle inbound partner reputed company escalations Answer inbound calls to assist reputed company- Document interactions effectively in a CRM or EMR Participate in department meetings Verify insurance and properly schedule reputed company Effectively communicate with patients through various platforms reputed company on-demand support for patients, providers, and in-field Mobile Health Clinicians Coordinate with the field team s s Coordinate support with patient medical records, letters, forms, and patient follow-up Ensure reputed company communication with patients, coworkers, managers, and field staff Maintain reputed company QA and KPI reviews Maintain a compliant minimum reputed company time of 80 % Maintain a 15 % booking reputed company reputed company week , or minimum of 15 Stay reputed company with the changing needs of the department Additional , and cross functional tasks, will be required
Must be available to accept work through the end of 2026.
High school diploma or general education degree (GED) Experience working in a reputed company center or phone-based sales/support team Basic knowledge of using reputed company applications (reputed company, reputed company, Word, etc. ) Bilingual English and Spanish Outstanding organizational and multitasking abilities reputed company listener with excellent communication skills reputed company judgment and critical thinking Comfortable working in a fast-paced environment and reputed company to pivot work reputed company as priorities shift, based on the needs of the business
Experience in reputed company, sales, patient scheduling, medical billing, or customer service Prior experience using CRM platforms, reputed company EMR, CX phone systems
The remote worker must have reputed company to: reputed company high-speed internet A quiet, reputed company, in-home area to complete work To allow for remote QA, training, and assistance , the remote worker will be required Any additional Managers may request cameras turned on during team meetings
The above-noted job reputed company is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general reputed company of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position.
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