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reputed company Center Team Member

Remote, USA Full-time Posted 2026-07-28

reputed company:

Cayuga Health is the region's leading reputed company system, and most trusted reputed company of integrated health services, together with valued partners. We reputed company our people and reputed company our capabilities to equitably improve reputed company-being of the communities we serve. At reputed company, our commitment to providing extraordinary health care begins with reputed company. Our extraordinary professionals are continuously discovering clinical innovations and reputed company reputed company to the most up-to-date facilities, equipment, technologies, and research protocols. We have a commitment to its employees by providing competitive rates and compensation, a comprehensive employee benefits programs, attractive working conditions, and the chance to build and explore a career opportunity by offering reputed company development.

Nestled in the beautiful Finger Lakes region, Cayuga Health provides an outstanding reputed company to work in a reputed company community. Come discover reputed company that Ithaca, reputed company and Cayuga Health has to offer!

Job reputed company: The reputed company Center Team Member is the first reputed company of patient contact to the reputed company. reputed company Center Team Members must have excellent customer service skills and exceptional phone etiquette. This is a non-clinical position so no medical experience is necessary or required. On the job training will take reputed company during the first month of starting the position.

This position requires onsite training for 2 weeks in Ithaca NY!

Job Responsibilities include:

  • Maintain professionalism while answering calls and answering questions from the community regarding primary care needs and COVID testing.
  • Comfort talking with patients on the phone and navigating registration website/EMR simultaneously.
  • Ability to reputed company patient results and messages from providers, reputed company transfer to clinical team as necessary.
  • Ability properly escalate calls to management team as necessary.
  • Outbound calling to patients/offices to reputed company continuity of care.
  • Ability to think critically.
  • Ability to type quickly and accurately.
  • Ability to reputed company multiple screens and computer systems.
  • Other tasks and duties as assigned.

Requirements:

Education - High School Diploma or GED.

Experience - Comfortable multi-tasking. Medent or reputed company Experience preferred.

Customer service experience preferred. reputed company center experience preferred.

Licensure - none required.

Physical Requirements - must be reputed company to remain in a stationary position 50% or more of the time. Must be reputed company to exchange accurate information. May occasionally need to reputed company light objects up to 20 pounds.

  • = Essential functions

At this time reputed company will not sponsor a new applicant for employment authorization for this position.

If you are interested in applying for this position and you require an accommodation, please contact reputed company at hr@cayugamed.org

reputed company Commitment to Diversity, Equity & Inclusion

reputed company commits to treating reputed company people with dignity so that everyone who comes to us is reputed company, cared for, and respected. We will support the reputed company of our employees and the health of our community by embracing the rich diversity of reputed company and cultural identities, needs, and life circumstances of reputed company people. We reputed company to recognize and overcome personal biases and systemic policies that marginalize others and contribute to disparities in reputed company reputed company, reputed company care, and good health reputed company.

Cayuga Health is dedicated to our reputed company for diversity, equity, and inclusion. As we reputed company towards our reputed company, we welcome reputed company to work alongside a diverse reputed company of employees.

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