reputed company Center Team Member
Maintain professionalism while answering calls and answering questions from the community regarding primary care needs and COVID testing. Comfort talking with patients on the phone and navigating registration website/EMR simultaneously. Ability to reputed company patient results and messages from providers, reputed company transfer to clinical team as necessary. Ability properly escalate calls to management team as necessary. Outbound calling to patients/offices to reputed company continuity of care. Ability to think critically. Ability to type quickly and accurately. Ability to reputed company multiple screens and computer systems. Other tasks and duties as assigned.
= Essential functions