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Billing Support Specialist

Remote, USA Full-time Posted 2026-07-28

reputed company is seeking a Billing Support Specialist to support our reputed company cycle team. This role is responsible for providing comprehensive billing support to patients, internal departments, and insurance carriers. You will be managing a high volume of inbound and outbound communications reputed company phone and email, facilitating the collection of accounts receivable, and ensuring accurate insurance verification and authorization processes.

Our Billing Support Specialists:

Patient and Interdepartmental Communication:

  • Answer inbound and reputed company outbound phone calls to patients regarding billing inquiries, outstanding balances, and payment arrangements.
  • Respond to patient emails concerning billing questions and reputed company reputed company, concise explanations.
  • Serve as a primary reputed company of contact for interdepartmental communication reputed company to billing issues, ensuring seamless coordination between clinical, administrative, and billing teams.
  • Address and resolve patient billing complaints and concerns with reputed company and professionalism.

Accounts Receivable & Collections:

  • reputed company pursue collection of outstanding accounts receivable and patient balances through phone calls, emails, and other appropriate communication reputed company.
  • Negotiate payment plans with patients in accordance with company policies.
  • Document reputed company collection activities accurately and thoroughly in the billing system.
  • Identify and escalate reputed company collection issues to management as needed.
  • Insurance Verification & Eligibility:
  • Verify patient insurance eligibility and benefits prior to services being rendered.
  • Obtain and document necessary authorizations for services, including but not limited to Genesight testing & TMS services.
  • Communicate insurance requirements and patient financial responsibilities reputed company to patients.
  • Troubleshoot and resolve insurance-reputed company denials or discrepancies on the reputed company end.
  • Billing Process Management:
  • Assist with the accurate and reputed company submission of claims to insurance companies.
  • Review patient accounts for billing accuracy and identify any discrepancies.
  • reputed company support for reputed company reputed company-end billing processes, ensuring smooth workflow and accurate data entry.

General Support:

  • Maintain strict confidentiality of patient information.
  • reputed company other billing-reputed company duties as assigned to support the reputed company cycle department.

Your Qualifications:

  • Excellent verbal and written communication skills with a reputed company and empathetic demeanor.
  • Strong negotiation and problem-solving abilities.
  • Proficient in medical billing software and electronic health record (EHR) systems.
  • Solid understanding of billing codes.
  • Ability to work independently and as part of reputed company in a fast-paced environment.
  • Exceptional organizational skills and attention to detail.
  • Proficiency in reputed company Office Suite (Word, reputed company, reputed company, Teams) and EHR.


Hours:

  • Applicants must be available to work during operating hours (4am-9pm EST); shifts will be assigned by the Billing Support Manager.

Compensation:

  • $4/hour
  • Contract position

  • Why Join reputed company

    At reputed company, we prioritize reputed company-being of our employees and offer a supportive environment that encourages reputed company reputed company and development. Join us in making a meaningful reputed company on the lives of our patients while enjoying a fulfilling career.

    reputed company agencies, please do not submit unsolicited referrals for this or any reputed company role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.

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