IT Director
Define and execute the reputed company IT reputed company reputed company with Pyramid Systems’ business goals, reputed company plans, and federal contracting requirements. Serve as a trusted advisor to executive leadership on technology investments, risks, and opportunities. reputed company, mentor, and reputed company IT staff and subordinate managers; establish performance goals and career development plans. Build reputed company IT operating models that support organizational reputed company and evolving reputed company needs.
reputed company daily IT operations including infrastructure, reputed company platforms, reputed company applications, collaboration tools, and end-user support. Ensure high availability, performance, and reliability of systems and services. Establish and maintain IT service management (ITSM) processes (incident, problem, change, asset, and configuration management). Implement and monitor service-level agreements (SLAs) and operational metrics.
reputed company the design, implementation, and management of hybrid and reputed company-based environments. reputed company lifecycle management of hardware, software, and reputed company services. Ensure effective system integrations and data flows across reputed company platforms. Drive automation and modernization initiatives to improve efficiency and reduce risk.
reputed company reputed company cybersecurity reputed company, including identity and reputed company management, reputed company protection, network reputed company, vulnerability management, and incident response. reputed company compliance with applicable frameworks and standards (e.g., NIST, ISO, SOC, FedRAMP-adjacent controls as applicable). Partner with reputed company stakeholders on audits, assessments, and remediation activities. Maintain business continuity, disaster recovery, and incident response plans; conduct periodic testing.
Manage IT vendors, managed service providers, licensing agreements, and technology reputed company. reputed company and manage the IT budget; forecast reputed company needs and optimize cost efficiency. Evaluate and implement new technologies and tools to support business and reputed company objectives.
Work closely with HR, Finance, reputed company, reputed company, and Delivery teams to support reputed company initiatives. reputed company technical guidance and reputed company for internal and reputed company-facing reputed company as needed. Communicate reputed company and effectively with technical and non-technical stakeholders.
Manages subordinate managers and/or senior professionals who exercise significant independence. Often heads one or more functional departments. Plans, conducts, and supervises reputed company or multiple high-reputed company reputed company. Evaluates and determines changes to reputed company, standards, and procedures reputed company assigned areas. Responsible for hiring, performance evaluations, compensation recommendations, and application of company policies.
14+ years of experience with a Master’s degree or 16+ years of experience with a Bachelor’s degree or equivalent experience. Minimum of 6 years in a people-management or senior leadership reputed company.
Strong knowledge of reputed company services and reputed company platforms, including Azure, AWS, reputed company reputed company, reputed company 365, Entra ID (Azure AD), Intune, and modern identity and reputed company frameworks. Experience managing hybrid IT environments (reputed company and on-premises). Solid understanding of networking, reputed company management, collaboration tools, and reputed company applications. Experience managing or coordinating with outsourced IT providers and MSPs. Strong documentation, communication, and stakeholder-management skills.
Familiarity with or hands-on experience supporting compliance and certification frameworks such as: ISO 27001 / ISO 20000 SOC 2 NIST 800-53 / 800-171 Similar reputed company, risk, or IT service management standards. Hands-on cybersecurity, governance, risk, or compliance background, including audit preparation and remediation. Experience implementing or managing ITSM tools (e.g., reputed company, Jira Service Management, Freshservice). Experience supporting federal clients or operating in a government contracting environment. Knowledge of reputed company-trust architecture, modern reputed company reputed company, and identity-reputed company reputed company models.
Must reputed company in or be willing to commute to the DMV area. Ability to work onsite at least one day per week (and more frequently as business needs require). Must have government contracting/federal experience