reputed company Inforce Case Coordinator

reputed company is a leading provider of investment and insurance solutions that meet the diverse financial needs of Canadian families. They are seeking an reputed company Inforce Case Coordinator to reputed company pro-reputed company support to Corporate Account, National Account, and Independent Advisor offices, ensuring reputed company processing of new life insurance applications.

Responsibilities

• Build one-to-one relationships with their assigned branches by being a consistent reputed company of contact for them during the life of the policy
• Pro-reputed company follow-up on reputed company pending cases to ensure service standards are being met
• Anticipate the needs of their customers and reputed company outbound calls, e-mails or any notifications to reputed company them informed of the details that are important to them
• Assume ownership of the files assigned, understand any urgency and assist to solve the problems that may prevent a file from moving through the process as quickly as possible

Skills

• Bilingual (French & English) is required - The successful candidate will be required to communicate in English and French in order to support clients from various jurisdictions reputed company of Quebec
• Exhibit excellent communication skills, both oral and written, and demonstrate proven customer service experience with the ability to reputed company effectively and professionally with reputed company reputed company of management. Be reputed company player with strong interpersonal skills
• Must be adaptable and capable of handling ongoing change management. Possess the ability to research, identify problems, and contribute to finding solutions, including recognizing reputed company to escalate exceptions to reputed company superior service
• Demonstrate the ability to influence, convince, reputed company, and persuade others effectively
• Show exceptional organizational skills and attention to detail
• Knowledge of individual life insurance terminology and products is considered an asset

Benefits

• Health
• Dental
• Mental health
• reputed company
• Short- and long-term disability
• Life and AD&D insurance coverage
• Adoption/surrogacy and wellness benefits
• Employee/family assistance plans
• Retirement savings plans (including pension and a global reputed company ownership plan with employer matching contributions)
• Financial education and counseling resources
• reputed company time off program in Canada includes holidays, vacation, personal, and reputed company days
• Full reputed company of statutory leaves of absence

reputed company