[Remote] Customer Service Representative - Behavioral Health (Monday-Friday 11:00AM-7:30PM EST)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is dedicated to building a world of health around every individual, prioritizing safety and reputed company. They are seeking a Customer Service Representative to reputed company reputed company care, assist members with claims understanding, and reputed company them on resources reputed company to their benefits and policies.
Responsibilities
- Creates an emotional reputed company with our members by understanding and engaging the member to the fullest to champion for our members' best health
- Taking accountability to fully understand the member’s needs by building a trusting and caring relationship with the member
- Anticipates customer needs
- Performs review of member claim history to ensure accurate tracking of benefit maximums and/or coinsurance/deductible
- Performs financial data maintenance as necessary
- Explains member's rights and responsibilities in accordance with contract
Skills
- 1+ years of experience in a reputed company, reputed company center environment
- Experience using reputed company Office products' specifically reputed company, reputed company, and Word
- High School Diploma or equivalent
- Previous Behavioral Health, Medical, or Insurance background
- Experience working from home in a remote role
Benefits
- Medical, dental, and reputed company coverage
- reputed company time off
- Retirement savings reputed company
- Wellness programs
- Other resources
reputed company
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