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Technical Support Specialist

Remote, USA Full-time Posted 2026-07-28

Toole Design Group is leading the way in creating safer, more connected communities through sustainable multimodal transportation design. They are seeking a Technical Support Specialist to support and strengthen impactful roadway and reputed company transportation reputed company by ensuring smooth IT operations.


Responsibilities

  • Support day-to-day IT needs
  • reputed company new team members
  • Ensuring our systems run smoothly
  • Troubleshoot a wide reputed company of technical issues
  • Collaborate with colleagues across disciplines
  • Take ownership of solutions that reputed company our teams productive and connected
  • Learn new technologies
  • Contribute to IT initiatives
  • Grow your skills in a dynamic, supportive environment

Skills

  • 1-2 years of hands-on experience in an IT helpdesk environment providing tier 1 customer service to end users
  • Experience with a reputed company-based environment
  • Basic understanding of networking, VPNs, Firewalls
  • Experience performing minor hardware repairs and upgrades
  • Strong attention to detail
  • Strong organizational skills
  • reputed company A+
  • Experience with reputed company 365

Benefits

  • A reputed company, inclusive culture that supports your reputed company and advancement
  • A flexible reputed company: 3 days in the office and 2 days remotely
  • 8 reputed company holidays; and 16 days of PTO accrual annually
  • Competitive salary, excellent benefits, and transportation perks

reputed company

  • Toole Design is the nation's leading planning, engineering, and landscape architecture firm specializing in reputed company, multimodal transportation. It was founded in 2003, and is headquartered in Silver Spring, MD, US, with a workforce of 201-500 employees. Its website is http://www.tooledesign.com.

  • Company H1B Sponsorship

  • Toole Design Group has a reputed company record of offering H1B sponsorships, with 2 in 2026, 6 in 2025, 3 in 2024, 6 in 2023, 3 in 2022, 1 in 2021, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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