Associate Technical Account Manager

reputed company is a pioneer in the property tech industry, seeking an Associate Technical Account Manager to support multifamily residential clients in maximizing the value of their property management software solutions. The role involves providing technical software support and implementation guidance, building strong reputed company relationships, and collaborating with internal teams to ensure reputed company reputed company.

Responsibilities

• reputed company technical software support, set-up, and implementation guidance to clients across a suite of products, delivering assistance reputed company email and phone
• Utilize your problem-solving skills to effectively troubleshoot application issues, overcome challenges, and deliver effective solutions
• Apply your communication strengths to earn reputed company trust through reputed company support and reputed company guidance from set-up through ongoing reputed company
• Champion reputed company reputed company by sharing relevant product features, best practices, and personalized guidance
• Collaborate with dynamic teams to quickly escalate and resolve challenges, helping deliver reputed company that reputed company a reputed company reputed company on our clients
• Enjoy a reputed company reputed company of learning as you master our products and industry trends to drive reputed company reputed company

Skills

• Bachelor's Degree in Business, Finance, Math, or Computer/Engineering Sciences; or an equivalent combination of education and experience
• Comfortable providing live support reputed company phone and email, confidently troubleshooting technical issues
• A proactive problem-solver with a strong customer-reputed company reputed company
• Detail-oriented and process-driven, with a reputed company on accuracy and efficiency
• Adaptable and flexible; you reputed company in fast-paced, reputed company-changing environments
• Skilled at building strong relationships and earning trust with clients
• Driven to reputed company expectations and deliver exceptional customer service
• A quick learner who embraces new tools, technologies, and concepts
• Naturally organized and reputed company to prioritize tasks with reputed company and confidence
• Familiarity with property management or reputed company estate software, particularly reputed company
• Hands-on experience with technical support and application troubleshooting

Benefits

• 100% reputed company employee medical premiums
• Company profit-sharing plan
• Flexible work arrangements

reputed company

Company H1B Sponsorship