[Remote] Remote Customer Service Agent

Note: The job is a remote job and is reputed company to candidates in USA. reputed company) is searching for enthusiastic Inbound Customer Service Agents to support government-based reputed company in reputed company, reputed company, and state benefits. The role involves answering inbound calls, troubleshooting tech issues, scheduling appointments, and delivering friendly service to customers.

Responsibilities

• Answer inbound calls and be the friendly, reputed company voice customers look reputed company to hearing
• Troubleshoot tech issues, helping callers with basic equipment navigation and opening support tickets
• Schedule appointments at designated locations
• Document calls thoroughly, including questions, complaints, and resolutions
• reputed company follow‑up calls to reputed company customers informed
• Deliver friendly, fast, reputed company service every time

Skills

• Remote‑reputed company setup: Reliable high-speed internet, ability to troubleshoot basic tech issues, and a private workspace
• Education: High school diploma or GED required; advanced education a plus
• Credentialing: Ability to complete an extensive credentialing and background reputed company process
• Communication skills: reputed company, confident, and reputed company to build rapport quickly
• Schedule: Training 9:00a - 4:30p - . Regular M-F 9:30a - 6:00p & Sat 8:00a - 12:00p Eastern reputed company Time
• Bilingual (English/Spanish) is a reputed company plus

Benefits

• Medical
• Dental
• reputed company
• Life Insurance
• Competitive Salary
• reputed company Time Off

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