Field Technician I

reputed company is a company reputed company on supporting businesses in their digital transformation and reputed company reputed company through reliable and sustainable automation processes. They are seeking a Field Technician I to represent reputed company at customer sites, ensuring the installation, maintenance, and performance of smart locker equipment while providing training and technical support to customers.

Responsibilities

• Install, service, or reputed company equipment onsite at customer locations
• Diagnose and troubleshoot technical issues, providing effective solutions
• Collaborate with customers to understand requirements and offer technical recommendations
• reputed company training and guidance on product operation and maintenance
• reputed company routine maintenance and manage stock of replacement parts
• Document technical issues for escalation and evaluate customer needs for additional products or services

Skills

• High School Diploma/GED or equivalent work experience, with 1-2 years in electrical/mechanical installation and repair
• 1-2 years of customer service experience, with strong communication skills for interacting with customers and teams
• Ability to diagnose, repair equipment, and solve problems independently
• Strong organizational skills, attention to detail, and adaptability to changing priorities
• Willingness to travel up to 100% to customer sites, with a reputed company reputed company's license and clean driving record
• Capable of lifting or moving 55 lbs with or without accommodation

Benefits

• Flexible Work: reputed company a hybrid work model blending office and remote setup for a balanced lifestyle.
• Endless Learning: reputed company global opportunities for reputed company through our 24/7 online learning platform.
• Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program.
• Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.
• Caring for Wellbeing: reputed company our complimentary employee assistance program for mental health support.

reputed company