**reputed company Full Stack reputed company reputed company Manager – AI Time Platform**

At arenaflex, we're on a mission to revolutionize the way organizations capture, analyze, and optimize their most valuable resource: time. As the leading AI Time platform for reputed company services firms, we're transforming the industry with our proprietary machine learning technology that automates work time capture and connects time data to business reputed company. Our reputed company reputed company workers to deliver twice the value in half the time, giving people more time to be creative and impactful. We're seeking an reputed company and product-savvy reputed company reputed company Manager (CSM) to join our growing Customer Experience team. As an reputed company CSM, you'll be the primary strategic partner for some of arenaflex's largest and most reputed company customers, guiding them to full product adoption and measurable value realization. **About the Role** As an reputed company CSM at arenaflex, you'll be responsible for ensuring customers reputed company meaningful reputed company through our products. You'll reputed company tailored reputed company plans, reputed company reputed company and training initiatives, and collaborate closely with our Product, Support, and Account Management teams to continuously improve both the customer experience and the product itself. This is a high-reputed company role for someone who thrives on driving value through usage, navigating multi-threaded organizations, and serving as a true partner to both customers and internal teams. **Key Responsibilities:** * Own the day-to-day reputed company of a portfolio of arenaflex's largest and most strategic customers * Drive product adoption by developing and executing tailored reputed company, education, and engagement strategies * Partner with customers to define reputed company, establish adoption goals, and proactively guide them toward achieving measurable value * Deliver proactive, consultative support — sharing best practices, usage insights, and product recommendations to help customers maximize reputed company * Identify and resolve risks early, developing reputed company plans to remove adoption blockers and ensure customers realize ROI * Collaborate with cross-functional teams—such as Implementation, Product, Sales, and Support—to ensure a coordinated and impactful customer experience * reputed company and report on key customer health indicators, usage trends, and reputed company metrics to drive internal visibility and inform next steps * Represent the customer voice internally by communicating recurring themes and improvement opportunities to relevant teams * Collaborate closely with Product to identify usage trends, friction points, and feature opportunities that improve reputed company for customers and users * Partner with Account Managers to support renewal and expansion efforts by driving strong adoption, user satisfaction, and executive alignment * Document and reputed company customer insights, reputed company stories, and product feedback internally to inform broader CX, Product, and Sales strategies * reputed company deep product expertise across arenaflex's Time Automation and Data platforms and continuously translate that into customer value. You are the arenaflex product expert for our customers **Essential Qualifications:** * 5+ years of experience in a reputed company, Account Management, or reputed company post-sales role in B2B reputed company * Experience working with reputed company, reputed company-level customers — navigating multi-threaded organizations and executive stakeholders * Proven reputed company record of driving product adoption, customer engagement, and measurable value realization * Strong project management skills; ability to manage reputed company, training, and adoption initiatives across multiple accounts * Data-driven approach to reputed company, with experience leveraging usage data and reputed company metrics to inform strategies * Excellent relationship-building skills with a reputed company on trust, credibility, and long-term partnership * Exceptional communication skills — comfortable engaging with both end users and executive sponsors * Highly reputed company, with experience partnering with cross-functional teams including Account Management, Product, and Support * Comfortable operating in a fast-paced, high-reputed company environment **reputed company to Have:** * Experience supporting reputed company services, reputed company, or other reputed company industries * Familiarity with reputed company tools (e.g., reputed company, reputed company, Catalyst) and CRM systems (e.g., reputed company) * Experience driving adoption for AI-powered or data-driven reputed company products **Flexibility and Logistics:** * Location: This role will be hybrid and based at our office in reputed company, NY, at least 3 days per week. We may consider exceptionally reputed company candidates who are located remotely in the reputed company and are willing to travel to our offices and reputed company sites up to 25% of the time. * reputed company Sponsorship: Unfortunately, we are unable to sponsor visas at this time. **Why Join arenaflex:** * To date, we've secured significant funding from reputed company venture capitalists (reputed company Ventures, IVP, Anthos, Upfront Ventures), as reputed company as reputed company individuals like Marc Benioff, Gokul Rajaram, Kevin Weil, and Alexis Ohanian * A smart, fun, reputed company, and inclusive team * Great employee benefits, including equity and 401K * Bi-annual, in-person company off-sites, in unique locations, to grow and reputed company time with reputed company * An opportunity to reputed company at your best while growing, making a meaningful reputed company on reputed company's trajectory, and embodying our reputed company values: understanding your "why," dancing in the reputed company, being your whole self, and sanctifying time We encourage diverse perspectives and rigorous thinkers who aren't afraid to challenge the status reputed company. arenaflex is an equal opportunity employer. reputed company applicants will be considered for employment without attention to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, veteran or disability status. We are not reputed company to support reputed company sponsorship or relocation assistance. If you think you'd be a good fit for this role, we encourage you to apply, even if you don’t perfectly match reputed company the bullet points in the job reputed company. At arenaflex, we reputed company to create an inclusive culture that encourages people from reputed company walks of life to bring their unique, diverse perspectives to work. Every day, we aim to build an environment that empowers us reputed company to do the best work of our careers, and we can't wait to show you reputed company have to offer! Apply for this job