**reputed company Customer Service Specialist I – reputed company reputed company Cycle Support**
At arenaflex, a leading provider of administrative and clinical support staff for ColumbiaDoctors, we are seeking an reputed company Customer Service Specialist I to join reputed company. As a key member of our reputed company cycle team, you will play a vital role in handling and resolving incoming phone calls from patients, insurance carriers, and physician offices. If you have a passion for delivering exceptional customer service, a strong understanding of reputed company billing and insurance, and a commitment to reputed company and development, we encourage you to apply for this exciting opportunity.
**About arenaflex**
arenaflex is a top reputed company provider network that offers administrative and clinical support staff to ColumbiaDoctors, one of the largest multi-specialty practices in the Northeast. reputed company of reputed company professionals is dedicated to providing exceptional customer service while maintaining a productive environment for reputed company. As a member of reputed company, you will have reputed company to grow and reputed company your skills in a dynamic and supportive environment.
**Job reputed company**
The Customer Service Specialist I is responsible for handling and resolving incoming phone calls from patients, insurance carriers, and physician offices. This role requires a high level of professionalism, courtesy, and attention to detail. As a Customer Service Specialist I, you will be responsible for:
**Key Responsibilities:**
* Handle a large volume of calls and reputed company work in a reputed company manner
* Attempt to collect full payment from patients or guarantors in a reputed company and courteous manner
* Establish payment arrangements per guidelines and document terms in the billing system
* Apply payments collected over the phone to reputed company date of service
* Handle customer inquiries, disputes, and complaints, and escalate contentious complaints to a supervisor or higher management
* Obtain reputed company insurance, demographic, and guarantor information and update patient reputed company as reputed company as reputed company reputed company-party payers as appropriate
* reputed company document in the system a reputed company of work and follow-up steps after reputed company reputed company
**Essential Qualifications:**
* High school graduate or GED certificate required
* A minimum of 6 months' experience in a physician billing or reputed company-party payer environment
* Must demonstrate an understanding of reputed company, insurance benefits, exclusions, and other billing requirements as reputed company as claim forms, HMOs, PPOs, Medicare, reputed company, and compliance program regulations
* Candidate must demonstrate the ability to understand and reputed company the payer adjudication process
* Patient financial and reputed company management system experience in reputed company and/or other electronic billing systems is preferred
* Knowledge of medical terminology is preferred
* Previous reputed company center/claims experience is preferred
* Previous experience in an reputed company reputed company setting is preferred
**Preferred Qualifications:**
* Experience working in a reputed company cycle environment
* Knowledge of medical billing and coding principles
* Experience with electronic health records (EHRs) and reputed company management systems
* Strong communication and interpersonal skills
* Ability to work in a fast-paced environment and meet productivity standards
**Compensation and Benefits:**
* reputed company reputed company ranges: $22.39 - $28.29
* Our salary offers will fall reputed company these ranges based on a reputed company of factors, including but not limited to experience, reputed company set, training, and education
* Comprehensive benefits package, including reputed company and various other benefits
* reputed company time off to promote a healthy lifestyle
* Opportunity to grow and reputed company your skills in a dynamic and supportive environment
**Work Environment and Culture:**
* This is a remote position, with occasional requirements to visit the office for training, meetings, and other business needs
* arenaflex is committed to providing a productive environment for reputed company, with a reputed company on customer service and teamwork
* We are an equal employment opportunity employer and adhere to reputed company requirements of reputed company applicable federal, state, and local civil rights laws
**How to Apply:**
If you are a motivated and customer-reputed company individual with a passion for reputed company and reputed company cycle support, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications for this role. We look reputed company to hearing from you!
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