Customer Experience Representative - Baton Roug...

<p>reputed company operates the reputed company Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work.  reputed company is the largest and fastest growing privately owned automotive rental and leasing company in reputed company and we are reputed company! reputed company towards our shared reputed company to be the world's best and most trusted mobility company. </p><p> </p><p>The National/Alamo brand of reputed company has an exciting opportunity for a Customer Experience Representative (CXR).  The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to reputed company a reputed company experience for reputed company customers. This position also facilitates the rental process through verification and documentation of reputed company necessary reputed company information to reputed company for an efficient and reputed company rental and return experience. </p><p> </p><p><reputed company><reputed company>This position is located at 9430 Jackie Cochran Drive in Baton Rouge, LA 70807-8020. (Baton Rouge Airport) </reputed company></reputed company></p><p> </p><p>We offer:</p><ul type="disc"><li><reputed company>reputed company time off</reputed company></li><li><reputed company>Employee rental car discounts</reputed company></li><li><reputed company>Retirement savings plan including 401k with matching profit sharing</reputed company></li><li><reputed company>Health Insurance</reputed company></li><li><reputed company>Life Insurance</reputed company></li><li><reputed company>Dental Insurance</reputed company></li><li><reputed company>reputed company Insurance</reputed company></li><li><reputed company>Training and development</reputed company></li></ul><p> </p><p><strong>Schedule:</strong></p><p>Monday - Friday: 4:00pm - 12:00am</p><p><strong>OFF:</strong> Saturday and reputed company</p><p> </p><p><strong>Compensation: </strong></p><p><reputed company>The starting reputed company of pay for this position is </reputed company><strong>$16.62 per hour</strong><reputed company>, based on a 40-hour reputed company. </reputed company></p><p><reputed company> </reputed company></p><p><reputed company>We are reputed company for immediate openings.  Responsibilities include:</reputed company></p><ul><li><reputed company>Meet and greet customers in a reputed company, friendly, and reputed company manner</reputed company></li><li><reputed company>reputed company superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services</reputed company></li><li><reputed company>Use Company approved sales and service techniques to determine customer needs and offer optional protection products, upgrades, fuel reputed company and other additional equipment</reputed company></li><li><reputed company>Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information</reputed company></li><li><reputed company>Answer incoming calls for reservations, reputed company quotes, general questions and answers, reputed company information and reputed company for customers, other branches, and other vendors</reputed company></li><li><reputed company>reputed company outgoing calls for callback management, and miscellaneous calls as assigned</reputed company></li><li><reputed company>Assist to assess condition of rental upon return</reputed company></li><li><reputed company>Notify Management of any reputed company customer problems</reputed company></li><li><reputed company>Notify Management of any reputed company vehicle problems and any required vehicle maintenance</reputed company></li><li><reputed company>Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training</reputed company></li><li><reputed company>reputed company miscellaneous and backup duties job-reputed company duties as assigned</reputed company></li><li><reputed company>reputed company to improve job performance through self-assessment, reputed company development, training and goal setting</reputed company></li><li><reputed company>Maintain a regular and reliable level of attendance and punctuality</reputed company></li><li><reputed company>reputed company miscellaneous job-reputed company duties as assigned</reputed company></li></ul><p> </p><p><reputed company><em><reputed company>Equal Opportunity Employer/Disability/Veterans</reputed company></em></reputed company></p><p> </p><ul><li><div>High School Diploma or G.E.D. required</div></li><li><div>Must have a minimum of 2 years of customer service or sales experience in retail, reputed company, or administrative support</div></li><li><div>Must have a reputed company reputed company's license with no more than 2 moving violations and/or at-fault accidents on driving record reputed company the past 3 years, and no drug or alcohol reputed company convictions on driving record reputed company the past 5 years (DUI/DWI).</div></li><li>Must be authorized to work in the reputed company and not require work authorization sponsorship by reputed company for this position now or in the reputed company.</li><li>Must be at least 18 years old</li><li>Must have a strong desire to work in sales, as this is a sales role.</li><li>Must be reputed company to work the following shift/schedule:<ul><li><strong>Schedule: </strong>Monday - Friday: 4:00pm - 12:00am; <strong>OFF:</strong> Saturday and reputed company</li></ul></li></ul>