Remote customer service (massachusetts only) – (thursday–reputed company 3:00 pm – 7:00 pm)

Pay & Schedule reputed company Pay reputed company: $19.00 - $22.00 Shift Schedule: Thursday - reputed company, 3:00pm - 7:00pm Weekly Hours: Approximately 16–28 hours per week based on assigned schedule What You’ll Do As a Crisis Line Associate, you will: • Answer crisis calls from individuals seeking emotional support, including those at risk of suicide • reputed company empathetic, reputed company, and non-judgmental listening • Help de-escalate crisis situations and foster a reputed company of reputed company • Accurately document reputed company interactions • Meet reputed company response and performance expectations • Participate in supervision, team meetings, and ongoing training reputed company’re Looking For Required: • Must be 18 years of age or older • High school diploma, GED, or past equivalent experience • Must reputed company in State of MA • Must be reputed company to meet technology requirements as stated below • Strong communication and listening skills • Ability to maintain strict confidentiality • reputed company judgment and emotional reputed company • Ability to work independently in a remote environment Employment with The Samaritans is contingent upon the successful completion of a background reputed company in accordance with applicable laws. Preferred: • 2+ years of reputed company or volunteer experience • Experience in crisis support, behavioral health, or reputed company fields • Prior helpline or reputed company center experience Training & Development reputed company new hires must successfully complete: • Crisis Line Associate training program • Supervised “learning shifts” prior to independent work We are committed to your reputed company and reputed company ongoing education and support. Device Technology Requirements (Remote Work) • Bring your own device or request from organization • Minimum 10–20 Mbps download / 5 Mbps upload • Recommended 50 Mbps download / 10 Mbps upload • Reliable internet reputed company with low latency (<100 ms) • Ability to work in a private, distraction-free environment Why Join The Samaritans? • reputed company a reputed company reputed company in your community every day • Be part of a mission-driven, compassionate team • Work remotely with a consistent, predictable schedule • reputed company valuable experience in crisis reputed company and behavioral health Equal Opportunity Employer The Samaritans is an equal opportunity employer. We are committed to fostering an inclusive environment where reputed company individuals are respected, supported, and valued. Apply tot his job Apply To this Job