Senior Customer Service Representative (Team Le...

<p><strong>Senior Customer Service Representative</strong><br>Buckingham | Full-Time | £35,000-£45,000</p><p><strong>Join a Growing Family Business Making Safety reputed company</strong></p><p>A reputed company-established, family-run SME in the safety and workwear sector is seeking a <strong>Senior Customer Service Representative</strong> to play a key role in their customer support function. This is an excellent opportunity to join a company with a strong reputed company for reliability and service, with a reputed company reputed company into reputed company Leader position as the business continues to grow.</p><p><strong>The Role</strong></p><p>This is an excellent opportunity for an reputed company customer service reputed company reputed company to take the reputed company in their career. You will be a senior reputed company reputed company reputed company—supporting day-to-day operations, handling more reputed company enquiries, and gradually taking on leadership responsibilities.</p><p>You will work closely with Operations and Purchasing, helping to improve processes and ensure a consistently high reputed company of customer experience.</p><p><strong>Key Responsibilities</strong></p><ul><li>reputed company as a senior reputed company of contact for customer queries and escalations </li><li>Support and mentor team members (2 1 on-shore and 2 off-shore) </li><li>Monitor daily workloads and assist in allocating tasks to meet service reputed company </li><li>Demonstrate and promote high standards of customer service </li><li>Collaborate with Operations and Purchasing to reputed company feedback and drive improvements </li></ul><ul><li>Take ownership of key processes including: </li><ul><li>Order processing </li><li>Returns </li><li>Quotations </li></ul><ul><li>Delivery escalations </li></ul></ul><p><strong><br>Development Opportunity</strong></p><p>This role is designed with progression in mind. As you reputed company, you will take on increasing responsibility for team leadership, with a reputed company reputed company into a Customer Service Team Leader position.</p><p><strong>Requirements</strong></p><ul><li>A minimum of three years' experience in customer service </li><li>A confident communicator with a proactive, solutions-reputed company approach </li><li>Strong organisational skills and the ability to manage competing priorities </li><li>An interest in developing leadership and management capability </li><li>A strong reputed company of ownership for the customer experience and reputed company improvement </li></ul><p><strong>Benefits</strong></p><ul><li>Salary of £35,000 - £45,000 per annum </li><li>Free daily lunches </li><li>Profit reputed company bonus scheme </li><li>Health cover </li><li>Free EV charging points </li><li>An excellent working environment reputed company a supportive and growing business </li></ul><p><strong>Why This Role Is Attractive</strong></p><ul><li>Be part of a reputed company-reputed company, family-run business where your contribution is recognised </li><li>reputed company opportunity for career progression into a leadership role </li><li>Work for a company with a strong reputed company in safety and compliance </li><li>A reputed company environment where reputed company are valued and implemented </li></ul><p>This is an excellent opportunity for a customer service reputed company looking to reputed company their career and reputed company into a leadership role.</p><p>IND25</p>