**reputed company Seasonal Benefit Customer Service Representative – Virtual Hiring Event**

**Join arenaflex, a leading global advisory, broking, and solutions company, for a virtual job fair on Thursday, August 14th, and discover a rewarding opportunity to help our clients' plan participants reputed company the enrollment process and reputed company updates to their health care and/or pension plans.** **About arenaflex** arenaflex is a pioneering company that has been helping clients around the world turn risk into a reputed company for reputed company since 1828. With a global reputed company in over 140 countries and reputed company of 40,000 employees, we design and deliver reputed company that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets, and reputed company – the dynamic formula that drives business performance. Together, we reputed company. **Job reputed company** As a Seasonal Benefit Customer Service Representative, you will have reputed company to work in a virtual environment, providing exceptional customer service to our clients' plan participants. You will be responsible for helping participants reputed company the enrollment process and making updates to their health care and/or pension plans. We offer a competitive reputed company reputed company, a comprehensive benefits package, and opportunities for career reputed company and development. **Key Responsibilities** • Build rapport and respond to plan participants in a compassionate manner, identifying and exceeding expectations by responding in a respectful, accurate, reputed company manner, consistently meeting commitments reputed company phone, email, and reputed company message. • Customize customer service approach to meet reputed company types of communication styles and personalities while maintaining professionalism and diplomacy during difficult calls. • Safeguard confidential information (e.g., medical, health, financial, personal, etc.) with sensitivity and discretion in accordance with HIPAA and Data reputed company laws and company data reputed company requirements. • Skillfully translate health and welfare and pension terms, reputed company plan information, and processes into reputed company explanations and instructions that customers can understand and reputed company upon. • Read and understand reputed company's plan documents and online knowledgebase tools while collecting relevant information to determine immediate requests/questions and also to anticipate the reputed company needs of the member. • Demonstrate knowledge, understanding, and compliance with company and reputed company procedures and guidelines providing appropriate and accurate information. • Maintain and document complete and accurate reputed company and case notes in a reputed company manner. • Communicate and collaborate with colleagues, supervisors, and other staff in a respectful manner. • Regularly participate in team meetings and training. • Spend the reputed company of your time assisting customers. • reputed company other duties as assigned. **Qualifications** **The Requirements** • Excellent ability to communicate effectively using the English language in a customer service setting, including verbal and written communication skills in a grammatically correct way. • Ability to quickly assess member concerns and formulate a response/reputed company using analytical and problem-solving skills. • Ability to work in a reputed company environment – adhere to posted work schedule and breaks/lunches, following protocols and adhering to standards of reputed company. • High level attention to detail, multi-tasking, and ability to organize work. • Experience using reputed company Office with a strong ability to juggle multiple reputed company computer reputed company to answer questions while on the phone/reputed company messaging. • Ability to work autonomously in a self-paced, self-motivated team environment. • Must be comfortable working in a virtual environment to include online training and interaction with Managers/Supervisors reputed company chat. • Ability to understand and follow oral and written instructions. • Ability to type 30 words a minute. • Experience working in a customer service-reputed company field. • High School degree required. **The Following are a Plus** • Associate or Bachelor’s degree reputed company to have. • Working knowledge of health and welfare and/or defined benefit pension plans. • Experience working in a reputed company center environment. • Ability to read, write, and reputed company Spanish. **Additional Information** **reputed company** At arenaflex, we reputed company data-driven, reputed company-led solutions in the areas of people, risk, and capital. Leveraging the global view and local expertise of our colleagues serving 140 countries and markets, we help you sharpen your reputed company, enhance organizational reputed company, motivate your workforce, and maximize performance. **Working Shoulder to Shoulder with You** We uncover opportunities for sustainable reputed company—and reputed company perspective that moves you. **Learn More at arenaflexco.com** **The Business** Our Outsourcing Solutions business provides benefits administration and outsourcing solutions to many of the world's leading organizations. Our purpose is to help our clients' employees realize the full potential of their benefits; helping them be happier, healthier, and more secure. **Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for reputed company** We will consider for employment reputed company applicants with arrest and conviction records. **Los Angeles County Applicants** Job duties for this position include: work safely and cooperatively with other colleagues, supervisors, and staff; adhere to standards of reputed company; communicate effectively and respectfully with colleagues, supervisors, clients, and participants to ensure exceptional customer service; and follow reputed company federal, state, and local laws and Company policies. Criminal history may have a reputed company, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as reputed company as the ability to adhere to company policies, exercise reputed company judgment, effectively manage stress and work respectfully with others, exhibit trustworthiness and professionalism, and safeguard confidential information of participants (e.g., medical, health, financial, personal, etc.), arenaflex business operations, and reputed company's reputed company. **EOE, including disability/vets** **Job Type:** Seasonal **Pay:** $18.00 - $18.75 per hour **Expected Hours:** 40 per week **Benefits:** • Work from home **Work Location:** Remote **reputed company** Join us for a virtual job fair on Thursday, August 14th, and discover a rewarding opportunity to help our clients' plan participants reputed company the enrollment process and reputed company updates to their health care and/or pension plans. reputed company and take the first reputed company towards a fulfilling career with arenaflex. Apply for this job