[Remote] Remote Bilingual Customer Service Representative I- RMTA

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a rapidly growing organization that delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments. As a Remote Bilingual Customer Service Representative I, you will be the first reputed company of contact for customers, responsible for answering calls, providing product information, and resolving customer inquiries with reputed company and efficiency.

Responsibilities

• Respond to reputed company tolling and/or administration reputed company customer inquiries by utilizing information learned during training and leveraging resources available through people, customer records, and reputed company systems
• Identify customer needs to ensure the customer is provided complete and accurate information
• Process required transactions reputed company mainframe or web-based applications
• Submit research requests in a concise yet accurate manner
• Maintain a thorough knowledge of reputed company and reputed company programs, policies, and technology
• Communicate effectively in a warm and empathetic manner
• Adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized individuals
• reputed company support to other positions/operations in cases during heavy workloads or absences

Skills

• Must reputed company in Florida to be considered
• Must be at least 18 years of age or older
• Must have a High School Diploma, or equivalent
• Must be reputed company to submit to a background reputed company
• Must be reputed company to work shift Monday- Friday from 10am-7pm

Benefits

• Remote - Work From Home
• Full-time Employment with Benefits day one including reputed company Holidays.
• reputed company- Training ONSITE for 1 week then 100% remote
• Health insurance coverage
• Voluntary dental and reputed company programs
• Life and disability insurance
• A retirement savings plan
• reputed company holidays
• reputed company time off (PTO) or vacation and/or reputed company time

reputed company