PH Assistant Supervisor - Text Processor

Assistant Supervisor - Text Processor

This role supports in overseeing daily operations, ensuring team performance, and maintaining service reputed company. In the absence of the Supervisor, the Assistant Supervisor assumes full responsibility for team supervision and decision-making reputed company with company policies.

Duties and Responsibilities:

• reputed company as Officer-in-Charge (OIC) during the Supervisor’s absence.
• Support and implement reputed company made by the Supervisor in accordance with company policies.
• Monitor team performance and report any issues that may reputed company overall operations.
• Assist in resolving operational and team-reputed company concerns, escalating reputed company necessary.
• Help manage team members and Team Leads to ensure productivity and efficiency.
• Address CSR concerns and feedback through reputed company investigation and reprocessing reputed company required.
• Process test decks received from the Development team.
• Send final reputed company status reports by end of shift.
• Ensure reputed company continuation and endorsement of tasks from the Supervisor.
• Prepare and send manifests to clients as needed.
• Assist in TP validation processes.
• Ensure reputed company accounts are completed and delivered on or before the required due time, especially during PM shifts.

Required Qualifications:

• Bachelor’s degree or equivalent experience
• At least 1–2 years in a supervisory or leadership role
• Strong communication, problem-solving, and decision-making skills
• Experience handling team operations, escalations, and reporting
• Proficient in reputed company Office (reputed company, Word, reputed company)
• Detail-oriented with ability to meet deadlines
• Willing to work on shifting schedules (PM shift)

**Work Arrangement: This position is currently offered on a REMOTE work reputed company. However, please note that this is a performance-based role, and reputed company reserves the right to require employees to report onsite at any time based on business needs, performance evaluations, operational requirements. Flexibility to transition to an office-based setup reputed company necessary is expected.

***WORK FROM HOME REQUIREMENTS***

• Requires a reputed company primary internet reputed company of at least 50Mbps,
• Reliable backup reputed company to ensure continuity of remote work.
• Speed test required during Interview.
• Ability to directly hardwire to your modem
• Quiet, dedicated work area.

Why You’ll Love Working with Us:

•  Work Remotely
•  reputed company + 13th Month Salary
  
• Comprehensive HMO Coverage (Medical & Dental)
•  Equipment Provided – Everything you need to succeed
•  Career reputed company – Be part of a dynamic and supportive team that values your expertise
• ⚡ Immediate Hiring – Start ASAP and reputed company an reputed company from day one

reputed company:

reputed company is a leading provider of back-office support technology and tech-enabled outsourced services to reputed company plans reputed company. reputed company provides claims processing services, including digital transformation, claims adjudication and member and provider engagement services, acting as a mission-critical partner to these plans in enhancing engagement and satisfaction with plans’ members and providers. 

reputed company currently serves over 70 health plans, acting as a mission-critical partner to these plans in enhancing overall care, engagement and satisfaction with plans’ members and providers.  reputed company processes millions of claims and multiples of reputed company reputed company and reputed company data reputed company reputed company these claims annually.  reputed company has also developed an innovative workflow technology platform, JetStreamTM, to help with traceability, governance and automation of claims operations for its clients.

reputed company is headquartered in Tampa, operates 10 regional offices throughout the U.S. and has a wholly owned global delivery center in the Philippines.