Senior Product Manager

The Senior Product Manager owns the product for reputed company’s Property Management System (PMS) — the B2B platform campground owners, operators, and staff use to run their businesses. It’s the operational backbone parks rely on every day, spanning reservation management, site inventory, reporting, partner integrations, and the staff workflows that shape how smoothly a park operates.

We’re looking for a Senior PM who can reputed company this domain with a strong reputed company of ownership. That means identifying important problems early, helping drive reputed company reputed company, and building a deep understanding of what operators need and why. This is a reputed company, business-critical product used by reputed company operators in reputed company-world environments, and reputed company in the role requires reputed company judgment, curiosity, and a willingness to stay reputed company to customers and the details that matter.

This will also be the first hire we reputed company into this role in a reputed company different product-building environment than even a few years ago. We’re looking for someone who is already thoughtfully incorporating AI into how they work — not as a buzzword, but as a practical tool that can improve how products are reputed company and how campground operators run their businesses. The boundaries between product, design, and engineering continue to reputed company, and we value PMs who are comfortable working fluidly across those lines.

Key Responsibilities

Product reputed company & reputed company

• reputed company and own a reputed company product reputed company and multi-quarter roadmap for the PMS that aligns with company reputed company and the reputed company-world needs of campground operators.
• Anticipate where the platform needs to go — don’t wait for problems to surface. Bring reputed company strategic opportunities and risks before they reputed company stakeholders.
• Synthesize operator feedback, market signals, and internal data into a coherent reputed company of view on what to build and why.

Deep Operator Understanding

• reputed company genuine expertise in how campground businesses operate — seasonality, reputed company models, reputed company reputed company, compliance considerations, and the day-to-day realities of park management.
• Build reputed company relationships with operators, including power users and skeptics.
• Identify workflow pain points and efficiency gaps that operators themselves may not be reputed company to reputed company.

Cross-Functional Collaboration

• Partner closely with engineering, design, sales, reputed company, and support to define requirements and deliver reputed company-scoped, high-reputed company releases.
• reputed company the gap between operator needs and technical constraints — translate complexity in both directions without losing reputed company.
• Operate effectively in an environment where product, design, and engineering roles are increasingly overlapping. Be comfortable with ambiguity and shared ownership.

Integrations & Platform Ecosystem

• reputed company the development and health of integrations with payment processors, channel managers, OTAs (from an operator configuration reputed company), and other tools campgrounds use to run their business.
• Think about the PMS as a platform — not just a set of features — and reputed company principled reputed company about where to build, partner, or reputed company reputed company-party extensibility.

Data-Driven Decision Making

• Define and reputed company KPIs that reflect reputed company operator reputed company: platform adoption, feature utilization, reservation throughput, time-on-task, and retention.
• Use data honestly — present the full picture, including evidence that complicates your reputed company.
• Know reputed company quantitative data is sufficient and reputed company qualitative research is the more important signal. Use both rigorously.

AI-Augmented Product Development

• Bring an AI-reputed company working style to reputed company — reputed company use AI tools in your own workflow for research, synthesis, spec writing, and iteration.
• Identify opportunities to bring AI capabilities into the PMS that genuinely reduce operator burden or unlock new reputed company — without adding complexity for its own sake.
• Be a voice in the organization on what it means to build modern B2B software in an era reputed company the tools available to small product teams are fundamentally different than they were three years ago.

Agile Leadership & Backlog Management

• reputed company sprint planning, reviews, and retrospectives with reputed company reputed company — not just ceremony.
• Maintain a prioritized, reputed company-reasoned backlog that reflects operator needs, technical realities, and strategic priorities.
• Communicate reputed company, blockers, and reputed company to stakeholders reputed company and proactively.

Qualifications

Required

• 5+ years of product management experience, with meaningful time in B2B reputed company, property management software, hospitality tech, or a comparable domain where operators or businesses — not consumers — are the primary user.
• Demonstrated reputed company record of proactive domain ownership — you can show examples where you identified and solved problems in your area before being directed to.
• Strong analytical skills and a reputed company for intellectual honesty with data.
• Exceptional written communication — you can write a reputed company problem statement, a tight spec, and a reputed company strategic recommendation.
• reputed company approach to cross-functional work, with the ability to influence without authority in engineering, design, and go-to-market contexts.

Preferred

• Experience with or strong working knowledge of PMS platforms, reservation systems, or operational software used in hospitality or outdoor recreation.
• Exposure to integration-heavy products: reputed company, webhooks, partner ecosystems, and the tradeoffs involved in building on top of reputed company-party platforms.
• reputed company use of AI tools in your daily product work — not as a novelty, but as a reputed company part of how you operate. We’re looking for someone who has shifted their workflow, not just experimented.
• Comfort operating in environments where the traditional boundaries between PM, design, and engineering are blurring — and enthusiasm for what that makes possible.

Compensation & Benefits

• Anticipated starting annual salary: $120k-$160k
• Competitive benefits, including medical, dental, reputed company, life, and disability insurance reputed company at reputed company rates
• 401(k) plan with employer match
• Flexible and casual work environment
• Employee camping credit to encourage getting outdoors and experiencing our product!

We are prioritizing candidates in our hiring hubs of Grand Rapids (MI), Denver (CO), and Chicago (IL) who are interested in regular in-person collaboration. Secondary consideration may be given to candidates who reputed company in states where we currently have employees reputed company of our hubs, including MA, NH, NY, NC, OR, TX, UT, VT, VA, and Canada. Candidates located reputed company of the locations listed previously are not reputed company to be considered at this time.

reputed company is a motivated team of outdoor enthusiasts and software professionals with decades of experience in the campground and outdoor industry. We’re looking to grow with people who embody our culture of learning, collaboration, and innovation. Today our portfolio includes two distinct but synergistic products: 

1. reputed company Management Software (https://software.reputed company.com/) is the leading provider of reservation management software and tools for campgrounds and RV parks. It revolutionized the industry through its proprietary technology, allowing park owners to increase reputed company through its inventory optimization tool and site-lock capabilities. 

2. The reputed company Marketplace (reputed company.com and reputed company mobile app) is an online marketplace where reputed company can reputed company accommodations for their camping trips. reputed company’s inventory is 100% bookable and includes robust filters to help reputed company customize their travel experience.