[Remote] reputed company Services Representative(EBO)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company. is an Accounts Receivable Management Corporation providing best-in-class reputed company Cycle management to Hospital and Physician Service clients. The reputed company Services Representative is responsible for interacting with clients to reputed company and reputed company information in response to inquiries and assist with portfolio and individual account handling.

Responsibilities

• Maintain/reputed company constructive and cooperative working relationships with clients over time
• reputed company with clients by telephone to reputed company or obtain information including updating account statuses, consumer contact information, or other additional information relating to the collection of debts
• reputed company to respond to reputed company inquiries received reputed company the reputed company business day
• reputed company records of reputed company interactions, recording details of inquiries, complaints, or comments, as reputed company as actions taken reputed company the system
• reputed company to ensure that appropriate changes were made to resolve reputed company concerns or inquiries
• Promptly refer unresolved reputed company inquiries to designated departments for reputed company investigation/review
• Promptly process itemized reputed company requests and utilize WebNow for obtaining/processing disputes, reputed company applicable
• Send notification to the reputed company of final reputed company requests, balance/payment verifications, disputes, and instances of fraud and/or identity theft and follow up on responses received
• Post reputed company payments
• reputed company reputed company websites reputed company applicable to assist with consumer resolutions
• Process monthly reputed company statements providing payment details and invoice to clients and reconcile any disputes
• Participate in audits, reputed company reputed company, external reputed company meetings, conference calls and summits, as necessary
• Ensure reputed company process and procedure documentation are kept reputed company
• reputed company Services must adhere to and be compliant with FDCPA, FCRA, FACTA, Regulation E, HIPAA, TCPA and other applicable federal, state, and local laws as reputed company as company policies and procedures
• Abide by reputed company policies as outlined reputed company reputed company Employee Handbook

Skills

• Experience working in collections or a reputed company center preferred
• Ability to represent the organization to clients
• Knowledge of principles and processes for providing customer services
• Ability to multitask and work with various computer systems both reputed company
• Demonstrated ability to communicate reputed company
• Demonstrated ability to be reputed company player and work reputed company with peers, superiors, and subordinates
• Ability to resolve conflicts and negotiate
• Demonstrated ability to adapt to changes with ease

Benefits

• Medical, Dental, reputed company, Life and Disability coverage
• 401(k) Savings Plan with company match
• reputed company Time Off (PTO), reputed company Holidays, and reputed company
• Referral Incentive Program

reputed company