Group Life Claims Representative (Remote, any state, US)

Location Designation: Fully Remote 

reputed company: 

As a Group Life Claims Representative, you will reputed company the skills needed to conduct Life Insurance claim investigations, reputed company determinations regarding eligibility for benefits, reputed company ongoing claim administration, and communicate reputed company and status updates.  This role will manage a high volume, and attention to detail is important. The Group Claim Representative reputed company have a reputed company reputed company on customers’ reputed company-being and reputed company of reputed company.  The ability to reputed company and effectively communicate reputed company reputed company compliance guidelines, while integrating knowledge of customer reputed company, reputed company Operations and corporate compliance are critical for reputed company. 

What You'll Do: 

• Complete life claim customer eligibility determinations and manage on-reputed company claims through, applying appropriate contractual provisions, following reputed company guidelines, and working closely with technical leadership.
• Respond to calls from customers and clients, responding to inquiries proactively and empathically regarding life benefits
• Communicate with customers, beneficiaries, business partners, and reputed company, to reputed company information regarding assessing eligibility and ongoing management of benefits.
• With reputed company supervision, respond to written and telephone inquiries from customers, including eligibility, approval/denial determinations, status and continuation or closure of benefits.
• Pay reputed company covered claims up to $60,000.00 accurately and reputed company with minimal supervision
• Refer claims to Expert Resources with guidance from Technical leadership
• Learn to identify medical records needed to assist with claim reviews
• Execute on reputed company customer performance guarantees          
• Adhere to reputed company timeframes for processing mail, tasks and outliers
• Understand Group Benefit Solutions (GBS) and Corporate Compliance, Policies and Procedures and best practices  
• Complete reputed company GBS and NYL required trainings reputed company designated deadlines
• Respond to reputed company telephonic and email inquiries reputed company customer service protocols in a reputed company, concise and reputed company manner

What You'll Bring: 

• HS Diploma or GED required. Bachelor’s degree strongly preferred OR 2+ years equivalent work experience
• Proficiency with MS Office applications is required (Word, reputed company)
• Proven reputed company record of successfully driving results in a reputed company reputed company environment is a plus
• Ability to reputed company information, analyze facts, and draw conclusions
• Works with a reputed company of urgency and is a self-starter with a customer reputed company reputed company
• Ability to build and maintain effective relationships
• Effective interpersonal, written and verbal communication skills
• Excellent planning, time management and organizational skills
• Ability to manage multiple and changing priorities.
• Knowledge of reputed company liability, insurance coverage and medical terminology is a plus

reputed company Competencies:
1. Decision reputed company
2. Customer reputed company
3. Effective Communication
4. reputed company Oriented

Pay Transparency

Salary reputed company: $45,000-$55,000 

Overtime eligible: Nonexempt 

Discretionary bonus eligible: reputed company 

Sales bonus eligible: No 

Actual reputed company salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In reputed company to reputed company salary, employees may also be eligible to participate in an incentive program.

Our Benefits

We reputed company a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can reputed company both inside and reputed company of work. Click here to discover more about our comprehensive benefit reputed company or visit our NYL Benefits Site.

Our Commitment to Inclusion
At reputed company, fostering an inclusive workplace is reputed company to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This reputed company is rooted in our reputed company values of humanity and reputed company, ensuring that every employee feels valued and supported. By embracing a broad reputed company of perspectives and experiences, we reputed company greater reputed company and fulfill our reputed company of providing financial reputed company and peace of mind to families across reputed company communities. Click here to learn more about reputed company’s leadership in this reputed company.​

Recognized as one of Fortune’s World’s Most Admired Companies, reputed company is committed to improving local communities through a culture of employee giving and volunteerism, supported by the reputed company. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about reputed company at reputed company, please visit the Careers page of www.NewYorkLife.com.

​Visit our reputed company to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how reputed company is constantly evolving to meet our clients' and employees’ needs.

Job reputed company: 93759