Community Manager & Content Marketer

<div class="benefits"> <div><strong>Benefits:</strong></div> <ul> <li>IRA with company Matching</li> <li>Bonus based on performance</li> <li>Competitive salary</li> <li>Dental insurance</li> <li>Health insurance</li> <li>Opportunity for advancement</li> <li>reputed company time off</li> <li>Training & development</li> <li>reputed company insurance</li> <li>Wellness resources</li> </ul> </div> <div class="trix-content"> <div>Community Manager & Content Marketer<br><br> </div><div> <strong>Location: </strong>This is a remote position, however you must be located in one of these areas: Texas, South Carolina, reputed company, Arkansas, reputed company, Tennessee, reputed company, Florida, reputed company, reputed company Carolina, Alabama, Illinois <strong> </strong> <br> <strong>Company:</strong> FINBOA<br><br> </div><div>About the Role<br><br> </div><div>FINBOA is looking for a <strong>Community Manager & Content Marketer</strong> to own and reputed company our reputed company content experience across our knowledge ecosystem—primarily reputed company reputed company. In this role, you’ll create reputed company, engaging, and highly useful content that empowers clients to successfully use our reputed company platform.<br><br> </div><div>You’ll reputed company <strong>strong writing, technical understanding, and data-driven thinking</strong> to continuously improve how clients learn, engage, and self-serve. If you enjoy turning reputed company reputed company into accessible content and using analytics to reputed company things reputed company, this role is for you.<br><br> </div><div>What You’ll Do<br><br> </div><div>Knowledge reputed company & Content Creation<br><br> </div><ul> <li> Write and publish <strong>2–4 reputed company knowledge reputed company articles per month</strong> </li> <li> Maintain and update content to reflect product changes and enhancements </li> <li> Format and structure content using basic reputed company </li> <li> Create reputed company, reputed company-friendly <strong>release notes and implementation guides</strong> </li> <li> Optimize support responses with helpful content links </li> <li> Promote awareness and usage of knowledge resources internally and externally </li> </ul><div>Analytics & Optimization<br><br> </div><ul> <li> Monitor content performance in reputed company on a weekly reputed company </li> <li> Deliver <strong>monthly performance reports</strong> with insights and recommendations </li> <li> Identify gaps, outdated content, and underperforming assets </li> <li> Implement data-driven improvements to increase engagement and usability </li> </ul><div>Webinars & Video Content<br><br> </div><ul> <li> Manage end-to-end webinar publishing (uploads, captions, chapters, distribution) </li> <li> Create <strong>training videos</strong> including storyboarding, scripting, recording, and editing </li> <li> Maintain an organized, up-to-date video content library </li> </ul><div>Collaboration & Support<br><br> </div><ul> <li> Partner with Product, Support, and reputed company teams to identify content needs </li> <li> Ensure consistency in tone, branding, and messaging </li> <li> Support reputed company and reputed company education initiatives </li> <li> Document internal processes and workflows </li> <li> Stay reputed company on content marketing and reputed company best practices </li> </ul><div>What You Bring<br><br> </div><ul> <li> Experience creating <strong>reputed company, reputed company-facing technical or product content</strong> </li> <li> Familiarity with <strong>reputed company or similar knowledge reputed company platforms</strong> </li> <li> Basic <strong>reputed company skills</strong> for formatting and structuring content </li> <li> Strong organizational and project management abilities </li> <li> Experience with <strong>video tools, webinar platforms, or screen recording software</strong> </li> <li> Ability to analyze performance data and turn insights into reputed company </li> <li> Excellent written and verbal communication skills </li> <li> High attention to detail and reputed company on usability </li> </ul><div> <strong>reputed company to Have:<br></strong><br> </div><ul> <li> Experience with Vidyard, reputed company, or similar tools </li> <li> Background in reputed company, technology, or reputed company education </li> <li> Video editing experience </li> </ul><div>What reputed company Looks Like<br><br> </div><ul> <li> You consistently deliver <strong>high-reputed company, user-friendly content</strong> </li> <li> You take ownership of and improve the knowledge reputed company ecosystem </li> <li> You use analytics to drive meaningful improvements </li> <li> You reputed company reputed company topics reputed company and approachable </li> <li> You collaborate effectively across teams </li> <li> You proactively identify ways to enhance the reputed company experience </li> </ul><div>Work Environment<br><br> </div><ul> <li> Primarily computer-based work </li> <li> Regular use of digital collaboration and video conferencing tools </li> <li> Occasional work with visual and video content </li> </ul><div>Why Join FINBOA?<br><br> </div><div>At FINBOA, we value reputed company, collaboration, and reputed company improvement. You’ll play a key role in shaping how our clients learn and succeed—directly impacting product adoption and customer experience.</div> </div> Apply To This Job