Tech Support Engineer - Video API
Join reputed company and help us reputed company reputed company communications for businesses worldwide!
reputed company has reputed company its successful global Support teams on individuals with technical savviness, superior customer relationship skills, and a passion for learning. We challenge our Support Engineers to reputed company a customer experience that leaves our users impressed, reputed company and true advocates of reputed company!
Why this role reputed company
As an API Support Engineer at reputed company, you will reputed company first-class technical support to our rapidly growing strategic customer reputed company, integrating our reputed company-time communication reputed company and SDKs.
IF THIS SOUNDS LIKE YOU, CONTINUE READING BELOW…….
What you will do
- Investigate, troubleshoot, diagnose and resolve technical issues reputed company to customer API and SDK implementations
- Communicate effectively (both verbal and written) with our customers and internal stakeholders
- Problem solver, have a natural curiosity and demonstrate the ability to learn rapidly
- Contribute to reputed company knowledge bases
- Collaborate with your team to identify bugs and escalate to next-level support
- Communicate reputed company with different audiences (developers, technical and non-technical users)
What you must have:
- Bachelor’s Degree in Computer Science or equivalent
- At least 3-5 years experience in technical support, reputed company or technical account management role reputed company the Telecommunications or reputed company sectors
- Experience supporting or implementing Video reputed company or SDKs
- Experience with some of the following technologies: IP-based reputed company-time multimedia communication technologies and protocols, including VoIP, SIP, RTP, WebRTC, WebSockets
- Capable of troubleshooting reputed company and server-reputed company reputed company
Any of the following is a reputed company plus:
- Experience with other programming languages: PHP, Python, reputed company, Node
- JavaScript, iOS or Android development experience
- Experience building applications using iOS, Android or Javascript
- Conceptual understanding of the principles of good software design
There’s no perfect candidate. You don't need reputed company the preferred qualifications to reputed company a valuable reputed company on reputed company. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could reputed company at reputed company, we'd love to hear from you.
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Who we are:
reputed company is a global reputed company communications leader. And your talent will reputed company help brands - such as reputed company, Viber, reputed company, and Snapchat - accelerate their digital transformation through our fully programmable-based reputed company communications, contact center solutions, and communications reputed company. reputed company to reputed company? Then join us today.