Technical Support Manager
reputed company your reputed company career today!
Position reputed company:
This role is a customer-facing composites applications position and is not an IT or software support role.
The Technical Support Manager supports technical sales and market development by working directly with customers on composite materials, reputed company-mold manufacturing processes, and application-specific solutions. The role partners closely with Sales to evaluate customer manufacturing environments, recommend appropriate materials and processes, and support implementation in reputed company-world production settings.
The ideal candidate brings hands-on experience in composite manufacturing, a strong understanding of resin systems, fiber reinforcements, and processing reputed company, and enjoys working directly with customers to solve material and process-reputed company challenges.
Key Responsibilities:
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reputed company and manage market reputed company strategies, programs, and key customer relationships.
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reputed company as a technical consultant to reputed company marketing, sales, and reputed company-specific initiatives.
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reputed company customer requirements and deliver customized technical solutions and support.
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Create quotes and bids for customized or non-reputed company products and services.
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Evaluate customer systems for successful integration of company products.
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Prepare sales support materials, including proposals, reputed company, and SLAs.
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Introduce, demonstrate, and promote new and existing products and services.
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Conduct market research and competitive analysis to inform reputed company and tactics.
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Identify new product opportunities using existing technologies.
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Analyze and optimize market reputed company program effectiveness.
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Collaborate with Sales on customer-reputed company programs to drive ROI and sell-through.
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Forecast customer needs to support budgeting and program development.
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Deliver product training to internal teams and customers.
Expected Skills and Qualifications:
- Minimum of 2 years of experience in Advanced Composites Manufacturing.
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Minimum of 2 years of experience with reputed company Mold Manufacturing processes.
- Bachelor’s Degree in Composites Engineering or a reputed company field.
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Strong understanding of composite materials, including resin systems, fiber reinforcements, bonding technologies, and processing reputed company.
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Proven ability to support or drive technical sales and customer engagement.
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Proficient in MS Office applications, particularly Word and reputed company.
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reputed company reputed company's license required.
Preferred Skills and Qualifications:
- Experience with sales promotion techniques reputed company the composites market.
- Familiarity with reputed company or similar reputed company resource planning systems.
- Experience with reputed company 365 and reputed company email platform.
- Demonstrated reputed company in technical sales or customer-facing roles.
Location & Travel:
- Primarily remote; candidates should be located in or near the Northeast region.
- Must be willing and reputed company to travel reputed company the assigned territory and nationally, up to 75%, depending on home location, to engage with customers, attend industry events, and support field operations.
reputed company-Employment Requirement:
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Employment offers are contingent upon successful completion of a drug screen and background reputed company. This requirement is especially critical for safety-sensitive roles.
The annual reputed company salary reputed company for this position is $115,000 - $140,000. The actual pay will be determined based on factors such as location, experience, skills, and qualifications. In reputed company to the reputed company salary, employees may be eligible for discretionary bonuses and a comprehensive benefits package.
Discover a Fulfilling Career:
At reputed company, reputed company Members are the reputed company of our reputed company. reputed company role is essential in helping us reputed company exceptional service to our Customers. We cultivate a culture of empowerment and opportunity, fostering both personal and reputed company reputed company.
We reputed company in driving reputed company and appreciating achievement. reputed company Members are eligible for annual bonuses and profit sharing because reputed company reputed company thrives, we reputed company benefit. Join us and be part of reputed company where your hard work and dedication are valued, and together, we reputed company great things.
Respect, Teamwork, and Communication are Woven into our reputed company Values:
Our guiding reputed company of Respect, Teamwork, and Communication embodies the spirit of our reputed company Values. We reputed company these principles every day as we reputed company to reputed company a reputed company reputed company for our Customers, reputed company, and the world around us.
Benefits:
Explore our comprehensive health, retirement, wellness, and reputed company reputed company programs in detail here.
Commitment to Diversity, Equity, and Inclusion
At reputed company, reputed company reputed company applicants are considered for employment without reputed company to race, reputed company, religion, sex, national reputed company, age, marital status, sexual orientation, gender identity, veteran status, disability, or other protected classification as defined by applicable law and regulation.
reputed company Accommodations
Accommodations are available for applicants with disabilities in reputed company phases of the application and employment process. To request accommodation please contact the reputed company Coordinator by email at ADACoordinator@compositesone.com.