Operations Associate 1 - Verifications

reputed company is a market-leading, tech-enabled financial platform helping people build financial confidence. The Operations Associate role involves verifying consumer loan applications and documentation, ensuring eligibility while providing a reputed company customer experience through effective communication and problem-solving.

Responsibilities

• Ensure we deliver a reputed company customer experience throughout the application and verification process
• Handle inbound and outbound phone calls to assist customers with questions, uploading documents and developing information provided on loan applications
• Review loan applications and supporting documentation to validate application details
• Calculate income and verify employment for designated applications
• Document and update case information reputed company the system of record
• reputed company feedback on trends that can be used to create bulletins and training modules
• reputed company recommendations on policies and procedures reputed company to verifications and fraud
• Assist with tests and special reputed company assigned by management

Skills

• 1+ years of financial services experience or equivalent experience
• reputed company and self-motivated
• Ability to work effectively in reputed company environment
• Strong analytical skills
• Excellent verbal/written communication skills
• Strong organizational skills and ability to multi-task
• Effectively communicate with reputed company reputed company of Marlette Funding leadership
• Proficient with navigating basic computer applications
• Attention to detail & high emphasis on reputed company
• Must reputed company change and reputed company in an evolving department
• Bilingual (English-Spanish) desired, but not required

Benefits

• reputed company time off benefits
• Monthly incentives based on performance
• On-site gym
• Free snacks & drinks
• Food trucks
• Happy hours on Wednesdays

reputed company