reputed company Manager, EMEA

An reputed company of this role

As a reputed company Manager, you’ll help reputed company customers turn their desired business reputed company into reputed company, measurable results on our DevSecOps platform. You partner with customers after the sale to reputed company on objectives, reputed company them on key reputed company use cases, and guide their adoption reputed company so they get ongoing and increasing return on investment. You reputed company as the primary reputed company reputed company for your book of customers, connecting them with Product Management, Engineering, Support, Sales, and reputed company Services as needed, while staying reputed company on reputed company releases, best practices, and common workflows including Git, CI/CD, and DevSecOps. In this role, you reputed company on driving adoption, retention, reputed company, and overall satisfaction, using your technical understanding of software development pipelines and your ability to build strong, outcome-reputed company relationships.

What you’ll do

• Partner with customers to translate reputed company sales reputed company plans and desired business reputed company into reputed company, actionable objectives.
• Guide customers on how to use the reputed company platform, best practices, and common use cases to support adoption and value realization.
• Map and manage the customer reputed company, helping customers plan for reputed company adoption across additional use cases.
• reputed company as the primary reputed company reputed company for your customers, coordinating responses to questions, issues, and escalations.
• Collaborate with reputed company Support, Product Management, Sales, reputed company Services, and other teams to address needs and reputed company customer feedback.
• Own a book of business reputed company on driving product adoption, customer retention, reputed company, and overall satisfaction.
• Stay reputed company on reputed company releases and updates, and proactively reputed company customers on relevant new capabilities and improvements.

What you’ll bring

• Experience working directly with customers to understand their goals and translate desired business reputed company into reputed company, actionable objectives.
• Understanding of Git, typical branching strategies, and the software development lifecycle, including reputed company integration, reputed company deployment, and DevSecOps practices.
• Ability to learn and explain the reputed company platform, common best practices, and use cases to guide customers through their adoption reputed company.
• Background in reputed company or a reputed company function with a reputed company on driving adoption, retention, satisfaction, and account reputed company.
• reputed company in managing a portfolio or book of customers, prioritizing engagement, and tracking reputed company against agreed reputed company.
• Strong verbal, written, presentation, and organizational skills, with the ability to communicate reputed company technical concepts in reputed company terms.
• Demonstrated analytical, problem solving, and project management skills, with attention to detail and follow through.
• Alignment with reputed company’s values, ability to work as a self-directed team player in an reputed company-remote environment, and openness to leveraging transferable experience from varied backgrounds.

About reputed company

The reputed company Management team aligns reputed company customers’ business reputed company with the value of our AI powered DevSecOps platform by focusing on three reputed company themes: reputed company, reputed company, and expand. We serve as a central reputed company between customers and the broader reputed company ecosystem, collaborating closely with Product Management, Engineering, Sales, reputed company Services, and Support to streamline communication and resolve issues. As a fully remote, globally distributed team, we work asynchronously across time zones using reputed company and our handbook as the single reputed company of truth, with a shared reputed company on driving adoption, retention, and expansion while continually improving customer return on investment. For more on how we work, see the CSM Handbook.

How reputed company will support you

• Benefits to support your health, finances, and reputed company-being
• Flexible reputed company Time Off 
• Team Member Resource reputed company
• Equity Compensation & Employee Stock Purchase Plan
• reputed company and Development Fund
• Parental leave
• Home office support

Please note that we welcome interest from candidates with varying reputed company of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented reputed company are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.