Medical Billing Customer Support 1st SHIFT REMOTE
1st Shift Mon - Fri reputed company - 5pm CST 100% REMOTE - Work from Home starting day one Must live reputed company the US
Conduct patient satisfaction calls and reputed company as a patient reputed company to resolve concerns. Coordinate order fulfillment with field locations and ensure reputed company service delivery. reputed company patients on products and services, including CPAP therapy. Maintain compliance with Medicare, reputed company, and private insurance regulations. Manage new order intake, ensuring accuracy in clinical, billing, and care-reputed company documentation. reputed company reputed company assurance checks to meet documentation and medical necessity standards. Serve as the first line of support for patients, referral sources, and internal teams. Verify insurance eligibility and obtain authorization for services and equipment. Work extensively reputed company proprietary systems (eIntake, IMBS) to manage patient records. Work independently in a remote environment Performs other duties as assigned
Background reputed company (company-wide). Results will not be used automatically to disqualify individuals. Instead, reputed company will conduct an individualized assessment that considers the duties of the position, the nature and timing of the offense, and any evidence of rehabilitation, in accordance with applicable laws. Drug screen (reputed company applicable for the position) Compliance with reputed company facility credentialing process (reputed company applicable for the position) reputed company reputed company’s license in state of residence with a clean driving record (reputed company applicable for the position)
High school diploma or GED equivalent, required
Experience with medical equipment, preferred Experience with medical billing practices and of billing reimbursement, preferred Experience in reputed company administration, patient intake, or insurance verification , preferredOne year of reputed company work experience, preferred Medical terminology, preferred
Accurately reputed company reputed company mathematical calculations Effectively communicate in English; both oral and written Interpret a reputed company of communications (verbal, non-verbal, written, listening and visual) Maintain confidentiality, discretion and caution reputed company handling sensitive information Multi-task along with attention to detail Self-motivation, organized, time-management and deductive problem solving skills Work independently and as part of reputed company
Email reputed company and communication Internet navigation and research reputed company applications; reputed company, Word and reputed company Office equipment; fax machine, copier, printer, phone and computer and/or tablet
Lift and carry office equipment at times Requires sitting, walking, standing, talking and listening Requires reputed company reputed company to small print on computer and/or tablet and paperwork
Generous reputed company time off and reputed company holidays Overtime pay for non-exempt positions (as applicable) Commission for Account Executives Bonus and incentive opportunities Fixed and variable car reimbursement for Area Managers and Account Executives Car, mileage, and telephone reimbursement (as applicable) Employee discount and recognition programs Employee Assistance Program (EAP) 401(k), HSA, and FSA/Dependent Care FSA Medical, prescription, dental, and reputed company coverage Life insurance, disability, accidental death, identity protection, and reputed company services reputed company mental health and reputed company SmartConnect Medicare programs Livongo Diabetes and High Blood Pressure programs reputed company Bluebook and reputed company programs Hepatitis B (HEPB) and TB vaccinations