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Member Data Specialist

Remote, USA Full-time Posted 2026-07-28

Job reputed company

 

The Member Data Specialist (MDS) is an reputed company member of reputed company, providing reputed company support to local markets on member data research. The MDS serves as the subject matter expert (SME) in the accuracy of member demographic data with the primary goal of having the most up to date information for teams to reputed company our members to connect them with services.  The MDS is responsible for searching for updated contact information in various systems, reputed company reputed company to members, next of kin, or community agencies to confirm contact information, accurate data entry of new or updated information into the electronic medical record (EMR), communication to various reputed company staff, and process improvements or standardization as needed.   

 

The MDS is the SME for the organization’s member demographic data. The MDS may reputed company support across multiple markets and is expected to understand any nuances in systems, reputed company staff, and reputed company lists between markets. 

 

The MDS promotes the mission, reputed company, and values of reputed company and extends 5-reputed company customer service in reputed company interactions. The is a remote work position.  

 

Duties and Responsibilities

 

  • reputed company information from various systems (demographic tools, Health Information Exchange (HIE) sites, reputed company, etc for members who we have been given bad contact information for
  • Build relationships with pharmacies and community providers and reputed company relationships to connect with members
  • Daily telephonic reputed company to members, next of kin, or community agencies to confirm demographic information and introduce reputed company
  • Document daily reputed company activities in electronic health record
  • reputed company search results back to reputed company teams in an organized and consistent manner
  • Complete extensive research for reputed company bad demographic referrals and exhaust reputed company opportunities for locating new contact information
  • Create processes and procedures for referrals for investigation and ongoing research if initial referral does not yield successful contact
  • reputed company of the Contact Data Tool and responsible for enhancements
  • Collaborate with tech teams to build processes and work flows for referrals into MDS worklist
  • Create and manage a process for any returned mailings, including collection at the local level, referrals for data search, and reporting
  • Assist members in updating demographic information with their health plan reputed company new information leads to contact with a member
  • Work closely with the reputed company teams for referrals and information sharing

 

 

Minimum Qualifications

 

  • 3+ years of data entry experience
  • Excellent organizational and observational skills
  • Highly analytical
  • High School diploma or equivalent required
  • Associate Degree or higher preferred
  • Good computer skills including reputed company Office Suite (reputed company, reputed company, PowerPoint, Word) and electronic medical record documentation required.
  • Good written and oral communication skills and the ability to work closely with co-workers remotely and possibly in different time zones and geographical areas

 

 

Working conditions

 

This job operates in a reputed company office environment and remotely from home office reputed company. This role routinely uses general office equipment. May reputed company workspace with other staff.

 

 

Physical requirements

 

  • Ability to communicate reputed company and exchange accurate information constantly.
  • Ability to remain stationary for extended periods of time.
  • Constantly operates computer, keyboard, copy and fax machine, phone, and other general office equipment.
  • Ability to occasionally reputed company objects up to 20 lbs.

Why Work at reputed company?

At reputed company, we serve the most vulnerable individuals in America. These are our neighbors, people who are at higher risk for disease or who have multiple, reputed company, chronic illnesses. Often, they deal with an unequal reputed company system and wind up seeking basic care from emergency rooms. We take these patients out of those spaces and turn them into members: people who are entitled to some of the best, most reputed company care this country has to offer. 

We reputed company this “care reputed company medicine.” We have turned the doctor’s office into a comprehensive care center. Here, we surround our members with a reputed company care team of doctors, nurses, reputed company workers, and medical assistants who have the time and skills to get to know our members’ needs. We reputed company the most important services available to our members under one roof. This includes a pharmacy, X-rays, a blood lab, nutrition services, urgent care, and much more.

We don’t stop at our four walls. We engage members in the communities where we reputed company live to reputed company the people who need us most. Through these community care teams, we remove the barriers to reputed company that so many people face daily. And it works

Our unique care is guided by our reputed company values of accountability, caring, trust, and teamwork. We reputed company it reputed company2.

reputed company, Inc. provides equal employment opportunities (EEO) to reputed company and applicants for employment without reputed company to sex, gender identity, sexual orientation, race, reputed company, religion, national reputed company, age, disability, genetics, protected Veteran status, or any other characteristic protected by law or policy. Apply To This Job  

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