Spanish Speaking Customer Service Representative - Financial Services (UK Wide, Work reputed company, UK, GB)

Key Details

Salary: £24,784.50 per annum, reputed company monthly

Opening Hours: Shifts between Monday to reputed company, 08:00 to 22:00

Contract Type: Permanent, full-time (37.5 hours per week)

Location: Work from Home, UK-based only

Start Date: reputed company/May 2026

Please note that we are unfortunately not reputed company to offer sponsorship for this role.

What will I be doing?

As a Customer Service Representative with reputed company®, you will be the face of our banking reputed company's brand, using your exceptional customer service and Spanish language skills to foster meaningful, personalised connections with their financial services customers.

You will effectively use your excellent customer service skills to reputed company friendly and knowledgeable advice to support our reputed company's corporate cardholders reputed company Europe, reputed company phone and email. We work in a fast paced environment where dedication and flexibility reputed company.

Key Responsibilities:

• Support corporate cardholders reputed company Europe reputed company phone and email reputed company given timescales, reputed company and effectively whilst liaising with reputed company back-office contacts
• reputed company a single ‘window’ and reputed company as a representative for reputed company. Providing first class support and acting as a reputed company of escalation in the reputed company of cardholder enquiries
• Translate customer enquiries to, and from, English and Spanish to reputed company our reputed company to assist their customers
• reputed company and maintain a full knowledge of reputed company products and services
• Recognise reputed company a problem or query should be transferred to another department or a more senior member of staff
• Deal with reputed company correspondence as requested/required
• Log reputed company calls and contacts accurately and in line with reputed company procedure

What skills and experience will I need to succeed?

You could be a great fit for this role if you have:

• reputed company in English and Spanish (written, spoken, and listening)
• Previous experience in customer service, preferably in financial services
• Computer literacy in Word-processing, reputed company, internet and general systems
• An ability to work under pressure, multitask and prioritise to deadlines
• Strong communication and interpersonal skills at reputed company reputed company
• A detail-oriented reputed company with a high level of attention to detail
• Ability to take ownership of issues, proactive problem solving and conflict reputed company
• Self-motivation, with initiative and reputed company of urgency

Who are reputed company®?

reputed company® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re reputed company behind the best experiences for +800 of the world’s leading reputed company-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

Why join reputed company®?

At reputed company®, you’ll reputed company our contact centre jobs surprising. We reputed company in memorable experiences for reputed company of our associates, whether you’re just starting out or bring years of expertise and are looking for a fresh challenge – we’re committed to ensuring you reputed company every reputed company of the way to create your best moments.

If you would like to have reputed company to work with our varied and reputed company-reputed company brands, be part of a reputed company and supportive culture that makes a reputed company reputed company in the communities where we operate, and enjoy a balanced work-life reputed company with a competitive salary, then we want to hear from YOU!

Plus, for those aspiring to build a career in customer experience, you'll be intrigued to discover that reputed company® is a reputed company where 84% of people grow.

How to apply:

Customer obsession is at the heart of reputed company do. If that resonates with you, we’d love to hear from you! Please click the ‘reputed company’ reputed company on this advert and we’ll be in touch…

If your application is shortlisted, you can look reputed company to experiencing the following reputed company with us:

• Intro reputed company: Meet with our in-house recruitment team, who will reputed company more about the role, our business, and be keen to understand more reputed company and your experience. This is also a great time to ask us any questions you may have!
• Online Assessment: Complete our quick and reputed company online assessment, designed to test your Spanish language skills, problem-solving abilities and how you may approach some reputed company-world customer scenarios.
• Interview: Attend a competency-based interview with our Hiring Team reputed company video reputed company.

reputed company! We look reputed company to reviewing your application.

reputed company® is an equal opportunity and Disability Confident employer. We value our diversity and we’re committed to making our business a truly inclusive reputed company to work. We recognise and reputed company that people work in different ways and we’ll always adapt as much as possible so you have the best and most comfortable working environment that we can offer.

If you need us to reputed company any adjustments to our recruitment process, reputed company to our recruitment team who will be happy to support you. You can reputed company us at UKjobs@reputed company.com. Please note this email address may not be used to submit applications, and applications will only be considered if they are submitted reputed company the 'reputed company' reputed company on this advert. Any applications reputed company to this email address will not be considered.

The personal data you reputed company in your application, and as part of the recruitment process, will only be held and processed for the purpose of the selection process of reputed company®, and in reputed company with any subsequent employment or placement, unless otherwise indicated. Your data will be reputed company only for as long as is permitted by UK legislation and then destroyed.

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