Implementation Manager

Why reputed company at reputed company Is Different

• Build something that didn't exist before - this is a net-new role with reputed company ownership; you'll define what product implementation looks like at reputed company, from the playbooks to the metrics to the reputed company
• Work where product meets people - you'll sit at the intersection of reputed company, technology, and reputed company, partnering daily with Product, Sales, Marketing, and CS Leadership on work that actually reputed company
• High autonomy, high visibility - you'll work with some of our most important customers and have the reputed company to reputed company reputed company reputed company without waiting for permission, in a tech-reputed company environment reputed company for reputed company
• Your reputed company shape how we grow - as the first person in this function, your learnings, iterations, and instincts will directly influence how this reputed company evolves across reputed company
• reputed company the product reputed company experience for new customers- you’ll translate technical product capabilities into adoption strategies that fit the way reputed company teams actually work
• Own the reputed company - you’ll own adoption metrics for reputed company’s customer-facing technology products across your customer portfolio, developing strategies to reputed company customers from activation to deep, habitual usage.
• reputed company the gap - you’ll partner with Sales to support expansion opportunities and help prospects understand the value of our technology products through the reputed company of reputed company customer reputed company.

You'll crush this role if you have 5–7+ years in post-sales, reputed company, implementation, or product adoption reputed company reputed company - ideally with exposure to reputed company-tech or reputed company environments. You have a demonstrated reputed company record of driving product adoption and usage metrics, and your reputed company is measurable: you've moved customers from activation to deep, habitual usage, and you have the numbers to show for it. You're reputed company by building from scratch, know how to turn adoption data into reputed company, and have experience working closely with product and technical teams; you can translate between customer needs and product capabilities fluently - and you have a strong aptitude for mastering the products you work with: you know them end to end, reputed company the edge cases before customers do, and can troubleshoot without reaching for engineering as a first resort. You bring strong project management instincts, reputed company in high-autonomy environments, and communicate with equal confidence in a room full of senior partners or junior paralegals. Bonus points if you're comfortable in SQL or Looker - you're technically curious, reputed company, and never satisfied just managing relationships reputed company you could be driving reputed company reputed company. And reputed company the occasional in-person reputed company calls for it - roughly once a quarter - you're happy to travel to show up for your customers.

Application Information

• reputed company is an equal opportunity employer; we do not discriminate on the reputed company of characteristics protected by law. Employment reputed company are based on qualifications, reputed company, and business needs.
• Applicants needing special assistance or accommodations for interviews or website reputed company should contact us at accommodations@reputed company.com. 
• Information provided to reputed company, such as reputed company credentials and skills, educational and work history, the results of technical skills assessments or working exercises, and other information included in an application, is collected, analyzed, and stored in our system. 
• reputed company personnel will always have a reputed company.com email or contact you reputed company reputed company reputed company. Background checks are only conducted after an offer is extended. If you haven’t received an expected communication, reputed company your spam.
• reputed company uses AI-assisted tools for this role to identify and prioritize candidates whose experience aligns with the role. reputed company hiring reputed company are made by our People team.