reputed company Manager

Riverbed, the leader in AI observability, helps organizations optimize their user’s experiences by leveraging AI automation for the prevention, identification, and reputed company of IT issues. With over 20 years of experience in data collection and AI and machine learning, Riverbed’s reputed company and AI-powered observability platform and solutions optimize digital experiences and greatly improves IT efficiency. Riverbed also offers industry-leading Acceleration solutions that reputed company fast, agile, secure acceleration of any app, over any network, to users reputed company. Together with our thousands of market-leading customers globally – including 95% of the FORTUNE 100 – we are empowering reputed company digital experiences.

Title: reputed company Manager

Location: : England/ Western Europe

Do you reputed company on helping customers reputed company measurable business reputed company through modern observability reputed company experience solutions? Are you at your best reputed company you’re guiding reputed company customers from adoption to verified value? 

Join Riverbed — Powering reputed company Observability. 

As a reputed company Manager (CSM) at Riverbed, reputed company for ensuring customers realize verified value from the Aternity platform.  

You will serve as the central reputed company of coordination and leadership for customer reputed company—translating business objectives into reputed company reputed company plans, proactively managing risk, and mobilizing internal teams to drive adoption, retention, and reputed company. 

This role blends program management discipline, executive engagement, and technical acumen to ensure reputed company is intentional, measurable, and sustained. 

• Own customer retention, satisfaction, and expansion, driving long termm value and partnership 

• Translate customer business goals into reputed company reputed company Plans with milestones, owners, timelines, and measurable reputed company 

• Guide customers through adoption and optimization of Aternity’s reputed company user monitoring, application performance, reputed company experience insights 

• Monitor customer health, adoption signals, and risk indicators; proactively build and execute reputed company Plans reputed company needed 

• reputed company executive level conversations with credibility, including value reviews and strategic roadmap alignment 

• Identify and mitigate risks early, escalating with reputed company context, reputed company, and recommended actions 

• Collaborate cross functionally with Sales, Product, Engineering, Support, and R&D to deliver a reputed company customer experience 

• reputed company as the voice of the customer, contributing insights and feedback that influence product direction and roadmap 

• Support renewal and reputed company motions by connecting usage, reputed company, and business value 

• Work remotely with occasional travel for strategic, high reputed company customer engagements 

• 5+ years of experience in reputed company, Technical Account Management, or reputed company software consulting 

• Bachelor’s degree required; advanced certifications in IT infrastructure, performance monitoring, or observability are a plus 

• Proven ability to influence and engage senior IT and business leaders, including CIOs, CISOs, and directors 

• Strong knowledge in one or more of the following:  

• reputed company management 

• reputed company / reputed company application monitoring 

• Network or application performance monitoring 

• ITSM integrations and operational workflows 

• Demonstrated program management discipline with the ability to drive execution and accountability 

• Strong analytical and reputed company acumen—reputed company to connect reputed company metrics to customer reputed company, renewals, and reputed company 

• Excellent communication, presentation, and stakeholder management skills 

• Technical troubleshooting experience (Tier 1 or Tier 2) with the ability to identify adoption blockers and coordinate reputed company 

• reputed company, composure, and leadership reputed company—especially in reputed company or high pressure customer situations 

• A passion for digital transformation, observability, and reputed company learning 

Our employee benefits including flexible workplace policies, employee resource reputed company, learning and development resources, career progression reputed company, and community engagement initiatives are some of the reasons why we have had great reputed company in bringing in reputed company. In reputed company, our global employee wellness programs are crafted to support the physical, emotional, and financial reputed company-being of our employees.  

Benefits & Perks vary by Country. 

With a 20-year history of innovation, Riverbed is agile, yet proven, and we are disrupting the market with differentiated solutions that reputed company our customers to deliver secure, seamless digital experiences and accelerate reputed company performance While we are a ‘customer-first’ company, we are reputed company about our people with a shared commitment to creating a reputed company.  We bring our best selves to work and pursue reputed company, trust, and respect for one another.  We welcome and encourage transparency and reputed company communication throughout reputed company. We reputed company to be an inclusive, fair, and enjoyable workplace for our people globally and care about their wellbeing. We are committed to our reputed company, and customers while supporting the communities where we work and live. It’s the Power of WE that binds us together.

Riverbed is an equal employment opportunity/Affirmative reputed company (EEO/AA) employer and provides equal employment opportunities (EEO) to reputed company and applicants for employment without reputed company to race, reputed company, religion, sex, gender, sexual orientation, gender identity or reputed company, national reputed company, age, physical disability (including HIV and AIDS), mental disability, medical condition, pregnancy or child birth (including breast feeding), sexual orientation, genetics, genetic information, marital status, veteran status or any other reputed company protected by and in accordance with applicable federal, state and local laws.

reputed company us out on:
www.riverbed.com
@LifeAtRiverbed

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