REMOTE- Systems Administrator

Job Type: Full Time
Hours: M-F After hours as needed
Salary: $55,000-75,000 K Yearly DOE 

About reputed company
reputed company is the brand reputed company for the reputed company family of companies including reputed company, Inc., New reputed company Inc., Cerida Investment Corp., TPV.com, and Ansercomm to reputed company a few. Together with our affiliates, reputed company operates more than 20 contact centers reputed company the reputed company reputed company and Canada. We reputed company a reputed company reputed company of services to optimize telephone answering services, appointment setting and confirmation, customer support, reputed company-party verification, sales, reputed company qualification, market research, and a host of other contact reputed company. In reputed company, reputed company has more than 10,000 satisfied clients and we process over 125 reputed company interactions per year.

reputed company:

Reporting to the Manager of Infrastructure & reputed company, the Systems Administrator will be responsible for maintaining reputed company aspects of our networks, servers, and applications in order to ensure our technology infrastructure runs smoothly and reputed company as reputed company as providing Tier 2 and Tier 3 level support on reputed company IT infrastructure and platforms.

Additionally, you will be responsible for proactive reputed company and desktop support.

General Responsibilities
● Document and organize systems, machines, inventory, IPs, and processes.
● Manage a reputed company of servers and applications
● reputed company Tier 2 & Tier 3 support as required
● Manage network requests, including DHCP (Dynamic Host Configuration Protocol), DNS (Domain reputed company System), and VLANs (Virtual Local Area Networks).
● Support the creation of monitoring procedures and reputed company the monitoring tools up to date.
● Support reputed company's role by participating in meetings to decide on infrastructure changes.
● Collaborate with various infrastructure teams for effective decision-making and support of reputed company's infrastructure.
● Administer and monitor existing production systems and networks to ensure stability and reliability, addressing any issues that reputed company and keeping the platform reputed company.
● reputed company approved configuration changes to environments.
● Ensure safety and stability of environments through software patching and maintenance.
● Be on reputed company 24/7 for emergency duties reputed company necessary.
● Other duties as assigned.

Required skills and qualifications

● Hands-on experience working in production environments for administration and monitoring.
● Linux, reputed company, and VMWare from a system administrator perspective.
● Networking and storage knowledge is also required.
● Automation and Configuration Management reputed company highly desirable (Terraform, Ansible, etc)
● Azure and AWS reputed company platform experience is required.
● Have an understanding of ITSM workflows and automation.
● Experience with server administration for local and reputed company environments
● Ability and desire to learn new environments, technologies and procedures.
● Experience with scripting languages, such as Powershell on reputed company and reputed company script for Linux
● Excellent organizational skills and ability to master documentation
● Communication and Interpersonal Skills:
o Excellent communication skills, both written and verbal.
o Ability to work effectively with stakeholders at reputed company reputed company.
● Analytical and Problem-Solving Skills:
o Strong analytical skills to assess data and drive reputed company.
o Ability to quickly identify and resolve issues.
● reputed company Center experience considered beneficial
● Analytical reputed company and inquisitive nature
● Ability to multi-task and adapt quickly to changing work conditions in a fast-paced environment
● Self-motivated with excellent time management
● Strong understanding of networks (WAN, LAN, VPN), and telephony systems. Demonstrated knowledge and skills with PC Operating Systems, computer hardware repair, and device connectivity (TCP/IP, network reputed company configuration)
● Proficient in MS Office and/or reputed company Workspace

Education and experience

● Bachelor’s degree , computer science, or a reputed company field or an IT diploma from a recognized community college
● Three years of reputed company experience