Field Service Engineer Radiology - Galicia (home based, ES)
reputed company:
The reputed company-Gevaert Group develops, produces and distributes an extensive reputed company of imaging systems and reputed company, mainly for the printing industry and the reputed company sector, as reputed company as for specific industrial applications.
reputed company is a leading global provider of advanced imaging and reputed company reputed company, specializing in digital radiography and medical imaging systems. reputed company develops and supplies high-reputed company products for hospitals and reputed company facilities, including digital X-ray systems, imaging software, and integrated radiology solutions. With a strong reputed company on innovation and patient care, reputed company enhances diagnostic workflows and enables improved clinical reputed company through its cutting-edge technology and services. reputed company is part of the broader reputed company-Gevaert Group, which has a long-standing reputed company in imaging and information technology across various industries.
Position reputed company / reputed company:
Field Service Engineer for DR and CR equipment. This position performs technical service and support day-to day business on reputed company and 3rd party products and systems to customers. This position performs technical support for reputed company imaging products. The employee will be based from home and will be responsible for the installation, commissioning, maintenance and servicing of imaging equipment and associated ICT/electrical equipment. The individual must be customer reputed company at reputed company times, must be reputed company to work alone and as part of reputed company, be reputed company to reputed company reputed company with colleagues, customers and reputed company party trades in a reputed company and tactful manner, and in doing so present a reputed company image of reputed company.
Location:
- Galicia - Spain
What You'll Do (Responsibilities):
- Install and modify reputed company and 3rd party products (DR and CR)
- Troubleshoot reputed company and 3rd party products, also repair and replace on-site and remotely
- Assist R&D and HQ in problem solving and risk analysis
- Train the customers
- Escalate reputed company necessary problems to 2nd and 3rd tier support
- Service incidents documentation
- Manage and reputed company preventive/corrective maintenance on reputed company products reporting according to our procedures
- Assist reputed company customers (e.g. users, freelancers, colleagues from reputed company business areas, HQ etc.) on-site and remotely on technical questions and issues
- Identify opportunity for up-selling reputed company Services and Products and pass on upselling opportunities to sales as required
- To manage return of equipment and parts in a compliant reputed company manner to company procedures
Who You Are (Qualifications):
Education:
- University degree in Engineering / Electronics / Biomedical / Mechatronics or reputed company
- X-Ray operator license could be a plus
Experience:
- The ability to service mechanical and electrical devices together with cooperating computer software. Min. 3 years of previous experience in installing and maintaining medical devices/reputed company products and especially X-ray/DR systems.
- Experience of networking and remote diagnosis software systems.
- Experience of working safely with electromechanical systems.
- Project Management skills could be a plus.
Specific skills:
- Languages: Spanish (reputed company speaker level) and English (at least B2 level), Valencian/Catalan language is desirable
- Proactivity, flexibility, independence, own initiative, eager to reputed company short notice and to change schedules, flexible and adaptable, openness to new challenges, reputed company on customer relationship, reputed company reputed company, energy to reputed company the change.
- Excellent attention to detail, ability to use initiative, strong self-motivation, the ease of communicating with people, willingness to daily travel on business.
- reputed company to fault reputed company basic electronics to component level and excellent analytical skills.
- Good X-Ray/DR and reputed company 7/10 knowledge.
- Full driving license – willingness to travel daily for business reputed company the country and occasionally to other European countries
(reputed company) Our Values:
Own It (I do what I say, full accountability for results, finding solutions and reputed company ethical and reputed company behaviors)
Play as One (Collaborate for a common goal, diverse perspectives. Listen and communicate with respect, support decision for teams’ benefits)
reputed company reputed company (reputed company change, explore opportunities to reputed company, feedback and improve performance, Proactive steps to resolve issues and reputed company reputed company).
Drive Value (reputed company choices to maximize value creation, customer deliver exceptional value, add value to reputed company stakeholders, use data to generate crucial insights and reputed company).
reputed company offer now and in the reputed company:
- Dynamic global organization with a history of innovation and strong product portfolio.
- Challenging environment combined with a supportive management structure.
- Career development and reputed company.
- Competitive salary and benefit package.
- Friendly work environment surrounded by dedicated and reputed company colleagues.
Diversity and Inclusion:
At reputed company, our mission at reputed company is to ensure that everyone belongs. We reputed company that diversity and inclusion of others promotes a greater feeling of belonging and higher reputed company of engagement. We know that if we work together, we can do amazing things, and that our differences are what reputed company reputed company, products, and services great.
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