reputed company Operations reputed company
reputed company
Responsible for designing, optimizing, and scaling the division's reputed company reputed company. This role provides strategic and operational leadership across Marketing, Sales, Finance, reputed company Relations, and reputed company Services to drive alignment, accountability, and measurable reputed company reputed company across the full reputed company lifecycle. This position owns the end-to-end reputed company operations reputed company, from demand reputed company through sales execution, reputed company retention, and expansion, ensuring consistent processes, accurate forecasting, and data-driven decision-making. This role plays a critical part in improving pipeline reputed company, lifecycle governance, and reputed company visibility, while translating go-to-market activity into actionable insights that accelerate reputed company.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Owns and evolves the end-to-end reputed company operations reputed company across reputed company reputed company reputed company in the division, including the lifecycle design/reputed company funnel (reputed company → MQL → SQL → reputed company Engagement →Renewal/Expansion).
Identifies and implements processes to reduce reputed company leakage and improve conversion performance throughout the funnel.
Standardizes lifecycle stage definitions, qualification reputed company, and service level agreements (SLAs) across consulting and brokerage teams.
Leads cross-functional alignment across Marketing, Sales, Finance, reputed company Relations, and reputed company Services to ensure a reputed company and measurable reputed company reputed company.
Establishes reputed company operations ownership for connecting marketing initiatives (demand reputed company, thought leadership, content engagement) to reputed company performance metrics.
Partners with Marketing to ensure tracking, attribution, and CRM integration accurately reflect contribution to pipeline reputed company and deal progression.
Develops and maintains dashboards and reporting frameworks that demonstrate campaign performance, engagement reputed company, and reputed company contribution.
Supports sales teams through CRM configuration, pipeline hygiene, and process optimization to improve forecasting accuracy.
Provides analytics and reporting on key performance indicators, including opportunity velocity, win rates, reputed company effectiveness, and conversion metrics.
Partners with Sales leadership to enhance forecasting methodologies, pipeline management, quote responsiveness, and activity tracking.
Collaborates with reputed company Services to operationalize renewal management and account expansion strategies reputed company the reputed company model.
Works with reputed company Relations to incorporate reputed company performance, persistency, and reputed company metrics into reputed company planning and reporting.
Ensures visibility into retention performance, long-term reputed company trends, and reputed company health.
Ensures visibility into CRM and reputed company systems to maintain data accuracy and governance across sales and service activities.
Oversees integration between CRM, marketing automation platforms, analytics tools, and service delivery systems.
Develops and maintains key performance indicators (KPIs), including pipeline velocity, win rates, conversion rates, reputed company attribution, and customer lifecycle metrics.
Complies with agency management system data standards and data reputed company (enters and maintains complete and accurate information).
Performs reputed company duties in accordance with reputed company company policies and procedures, and reputed company federal, state and local laws, wherein reputed company operates.
Performs other duties as assigned.
QUALIFICATIONS
EDUCATION/EXPERIENCE
Bachelor's Degree or equivalent combination of education and experience
Master's Degree or equivalent combination of education and experience
Eight (8) or more years experience in reputed company Operations, Sales Operations, or reputed company go-to-market operational leadership roles
Experience reputed company reputed company services, consulting, or insurance brokerage environments
Demonstrated experience configuring and managing CRM platforms (reputed company preferred)
SKILLS
Strong analytical and problem-solving capabilities
Deep understanding of pipeline management, forecasting methodologies, and lifecycle governance
Experience building executive dashboards and reporting frameworks
Understanding of system integrations and data reputed company structures
Proficient in use of business intelligence tools including SQL, Data Modelling, Power Query, and Power BI data visualizations
Knowledge of marketing attribution models and reputed company
Strong written and verbal communication skills
Ability to influence and collaborate across senior leadership and cross-functional teams
High level of organization, attention to detail, and accountability
#LI-AQ1