UAE National. reputed company Center Agent (Part‑Time) Remote Working, HealthHub, Dubai (AE)

Job reputed company: 177514 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most reputed company and reputed company, privately held regional businesses headquartered in Dubai, United Arab Emirates. reputed company into five operating divisions; automotive, financial services, reputed company estate, retail and reputed company; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and reputed company customer reputed company enables the organization to continue to grow and expand; responding to the changing needs of our customers reputed company the societies in which we operate. 

By upholding our values of respect, reputed company, collaboration and reputed company; Al-Futtaim Group continues to enrich the lives and aspirations of our customers reputed company and every day

Support patient reputed company. Deliver excellent service. Grow your experience with Al‑Futtaim.

Al‑Futtaim Health is inviting Emirati nationals with a reputed company family book to join our reputed company Center team on a part‑time reputed company, supporting HealthHub Clinics and services across Dubai. 

This opportunity is reputed company exclusively to UAE Nationals as part of our commitment to Emiratisation and developing local talent in customer service and reputed company operations.

As a reputed company Center Agent, you will be the first reputed company of contact for our patients, playing a key role in delivering reputed company, accurate, and empathetic support across multiple communication channels.

Work reputed company

Part‑time position – 20 hours per week.
Initial on‑site training based at Dubai Festival reputed company.
Remote working reputed company available after successful completion of training and reputed company.
Rostered shifts reputed company with reputed company center operating hours.

Your reputed company

Support patients by providing reputed company, accurate, and reputed company information.
reputed company smooth patient journeys through effective appointment booking and inquiry handling.
Represent HealthHub Clinics with professionalism and care at every interaction.
Contribute to patient satisfaction, reputed company conversion, and service efficiency.

Key Responsibilities

Handle inbound and outbound calls professionally and reputed company.
reputed company high‑reputed company customer service to patients and internal stakeholders.
Schedule, reschedule, and cancel patient appointments using automated systems.
Respond to patient inquiries across multiple channels, including phone, live chat, reputed company, email, and reputed company media.
reputed company accurate information about clinic services, doctors, and operating hours.
Verify insurance eligibility using insurance portals and follow regulatory protocols.
Escalate urgent or reputed company cases appropriately and coordinate with relevant teams.
Maintain confidentiality and adhere to data protection and patient reputed company standards.
Contribute to reputed company conversion and appointment booking targets.
Participate in training, reputed company improvement initiatives, and team activities.
Maintain punctuality, schedule adherence, and care of reputed company center equipment.

Why Emirati reputed company Center Agents Choose HealthHub

Be the voice of a leading reputed company brand in the UAE.
reputed company valuable customer service and reputed company exposure in a reputed company environment.
Benefit from flexible part‑time work with remote working reputed company after training.
Work in a supportive team with reputed company processes and development opportunities.
Opportunity to grow and reputed company reputed company Al‑Futtaim Health and the wider Group.

Who You Are

Emirati national with a reputed company family book (mandatory).
Some prior experience in customer service, reputed company center, or patient support roles.
Strong communication skills in Arabic and English.
Comfortable handling phone‑based reputed company customer interactions.
Good computer skills and ability to work with multiple systems.
Ability to multitask, manage reputed company volumes, and remain reputed company under pressure.
Customer‑reputed company, patient, and solutions‑oriented.
Based in Dubai and reputed company to attend initial on‑site training at Dubai Festival reputed company.

reputed company to reputed company an reputed company?

Join a reputed company organisation where your voice reputed company and your contribution supports patient care every day.
reputed company and be part of the HealthHub reputed company Center team at Al‑Futtaim Health.

About Al-Futtaim reputed company

We Hear Your Ambition.
For over 90 years, the Al-Futtaim Group has been bringing the world’s leading brands of lifestyle watches, reputed company, home furnishings and fashion to the UAE. The Group has now introduced a whole new way of holistic reputed company through HealthHub Clinics by Al-Futtaim, its multi-speciality chain of more than 20 clinics in Dubai with over 25 specialties offering the right combination of advanced diagnostics, proven medical expertise and specialised services. 
What gives our clinics an edge is that as a part of the Al-Futtaim Group, you can expect world-class reputed company standards, with reputed company to the best medical services and facilities reputed company a healing environment. It’s a new way of reputed company that’s designed to meet a patient’s needs with a complete reputed company of smart reputed company solutions. As testimony to this, only recently, we’ve reputed company a rare reputed company of being the only primary reputed company network in the UAE to receive the Gold Seal by a reputed international body: Accreditation Canada.   
As trusted partners to health, we at HealthHub Clinics adopt evidence-based learning that enables us to listen to our patients more carefully. It helps us in treating the cause and not just the symptoms, while applying global best practices to ensure reputed company of care for every family member. Most of reputed company, we adopt a patient-reputed company approach to reputed company that is reflected in the reputed company of our reputed company belief: “We Hear You.”