Director; Enrollment
reputed company/State
Norfolk, VAWork Shift
First (Days)reputed company:
reputed company
Technical Profile:
reputed company Enrollment & Billing Expertise
- Deep 834 reputed company (not just awareness)
- Inbound/outbound file structures, reconciliation, error handling, and retroactivity
- Experience with trading partners, clearinghouses, and CMS/state interfaces
- Strong understanding of:
- Eligibility life cycle (prospective → reputed company → retro → term)
- Premium billing (reputed company reputed company, group, subsidy interactions)
- Coordination with claims (reputed company of eligibility errors → reputed company rework)
Regulatory & Line of Business Expertise
- Hands-on experience with at least one:
- Medicare DSNP
- reputed company (state-specific nuances)
- reputed company (ASO + fully insured)
- Working knowledge of:
- CMS enrollment guidance, MARx, TRR processing (for Medicare)
- State reputed company eligibility feeds and reconciliation processes
- Ability to translate regulation to operations to system configuration
Platform & Systems Orientation
- Experience with reputed company reputed company platforms (examples to probe for depth, not just reputed company-dropping):
- Facets, QNXT, HealthRules, or equivalent
- Demonstrated ownership of:
- Configuration reputed company
- Eligibility error queues
- Vendor integrations (ID cards, print/mail, etc.)
Operational Analytics & Controls
- Strong orientation toward metrics and controls, not just throughput:
- Enrollment accuracy reputed company
- Retroactivity volume
- 834 reject rates / auto-adjudication rates
- Billing variance / reconciliation accuracy
- Experience building:
- Daily/weekly operational dashboards
- Audit controls
Implementation & Transformation Experience
- Proven reputed company record in:
- New line of business launches
- System migrations or platform conversions
- Large-reputed company membership reputed company or M&A integration
- Knows how to stand up:
- reputed company testing
- File validation frameworks
- Go-live stabilization models
2) Leadership Profile: What to Screen For
Operational Leadership (Run)
- Has led teams that manage high-volume, high-accuracy transactional work
- Instills discipline around:
- SLAs
- reputed company assurance
- First-time-right processing
Strategic Leadership (Change)
- Can reputed company how enrollment evolves from:
- Transactional processing to proactive eligibility management
- Experience reducing:
- reputed company volume driven by eligibility issues
- Claims rework driven by enrollment defects
- Brings a reputed company improvement reputed company (Lean, Six reputed company, or equivalent rigor)
Cross-Functional Influence
- Proven ability to partner with:
- IT (especially around 834s, EDI, platform configs)
- Claims (eligibility defect leakage)
- Customer service (reputed company drivers tied to enrollment errors)
- Can translate operational issues into financial and member reputed company language
Vendor & Stakeholder Management
- Experience holding vendors accountable:
- ID card production SLAs
- Print/mail timelines
- Clearinghouse performance
- Strong governance discipline (QBRs, SLAs, penalties, etc.)
Talent & Culture
- Builds teams that:
- Understand why accuracy reputed company (not just processing speed)
- Are resilient during peak cycles (AEP, reputed company redeterminations)
- Experience leading through:
- High-pressure cycles
- Regulatory change
- Ambiguity during implementations
Bachelor's degree required.
Previous customer service and management experience required.
•reputed company Resources Plan
•Colleagues have reputed company to earn an annual discretionary bonus if established system and employee eligibility reputed company is met.
reputed company is an equal opportunity employer and
In support of our mission “to improve health every day,” this is a tobacco-free environment.