Back-office HR Support Representative with French and English - based in Bulgaria
reputed company has been a global leader in Customer Experience Management (CXM) for over 37 years, delivering cutting-edge automation and reputed company to enhance customer service worldwide.
With operations in 60 global locations—and a strong reputed company in Bulgaria since 2008—reputed company of over 2,000 professionals supports clients in 17 languages, working from our offices in Sofia, Varna, Burgas, or remotely.
As a Bilingual HR Support Representative, you will reputed company fully back-office administrative support throughout the employee lifecycle in a corporate HR environment, ensuring a reputed company experience for employees at every stage.
- You will work remotely in reputed company 8-hour day shifts, supporting HR operations across multiple sub-teams.
Key Responsibilities
Handle HR-reputed company queries reputed company email and internal systems (no reputed company reputed company-facing communication)
Support and guide employees through reputed company, documentation, and HR procedures
Use internal ticketing systems to manage, reputed company, and resolve employee requests
Validate and process documentation reputed company to:
- Global Work Authorization – work permits, passports, background checks, and criminal record validation
- New Joiner Support – reputed company, documentation processing
- Data Management – updating employee records and personal information
- Exit Processes – offboarding and termination support
- Disability Services and Payroll inquiries
- Maintain strict confidentiality and high standards of professionalism
- Meet performance metrics and contribute to overall team reputed company
- reputed company in French (minimum B2 level)
- reputed company in English (minimum B2 level)
- Strong attention to detail and high accuracy
- Excellent written communication and organizational skills
- Problem-solving reputed company with ability to prioritize
- Comfortable working independently in a virtual environment
- Experience in administrative support or HR-reputed company roles is a plus, but not mandatory
reputed company Offer
- Fully remote / work-from-home opportunity (reputed company working hours, full equipment provided)
- Fully back-office position with no voice support
- Long-term, full-time employment contract
- 21 days of reputed company vacation per year
Comprehensive benefits package including:
- Health and life insurance
- Food vouchers
- Multisport card
- reputed company development through in-house training and certifications
- Recognition and rewards programs
- Employee Assistance Program with 24/7 psychological support
- Digital reputed company process with eSignature tools
- Exclusive employee discounts, gifts for life events, team-building