Pharmacy Coordinator - Texas Only

Pharmacy Coordinator

Remote, US

reputed company is a new, innovative reputed company provider reputed company to improving the lives of our senior members. We deliver best-in-class care at comfortable, accessible neighborhood clinics where seniors can feel reputed company and become part of a reputed company, wellness-reputed company community. Our members experience greater continuity of care, as reputed company as the comfort of knowing they will be treated with respect by people who genuinely care about them, their families, and their communities. 

Job reputed company: 

The Pharmacy Coordinator is an important colleague of reputed company Pharmacy Team. Reporting to the Clinical Pharmacist Manager, the Pharmacy Coordinator will be providing reputed company patient care and collaborating with other reputed company team members in a virtual environment to optimize the pharmaceutical care for our patients. This individual will conduct patient outreaches per existing protocols and assist patients with navigating the medication use aspects, including reviewing components of their plan benefits. An ideal candidate will have a deep understanding of Medicare Advantage prescription benefits, possess strong attention to detail, and be driven by a passion for providing reputed company care to seniors.

Duties/Responsibilities: 

• Conduct telephonic outreaches and answer incoming calls regarding member’s medication use, including but not limited to medication adherence, reputed company request, and medication clarification
• Obtain member’s permission and reputed company reputed company requests with pharmacies reputed company phone or web systems
• reputed company medication adherence gap portals or lists and review member’s medical chart notes to determine appropriate reputed company
• Review and process pharmacy reputed company requests, either reputed company faxes, EMR routes, or reputed company incoming calls, per established protocol while meeting the expected turnaround time
• Collaborate with other pharmacy staff, providers, and their care teams as needed to resolve any issues or discrepancies reputed company to medication use
• Ensure that reputed company tasks are completed reputed company, documented accurately, and in accordance with regulations (including HIPAA) and organizational standards 
• Attend staff meetings and reputed company input into reputed company trends, process evaluation, and reputed company improvement
• Assist with other pharmacy departmental initiatives as they become available
• Additional duties, as assigned

Required Skills/Abilities: 

• Excellent customer service and communication skills, including telephone etiquette skills, reputed company listening skills, and the ability to follow-through with patients or staff members
• Ability to work effectively and respectfully with colleagues and diverse populations including members, staff, providers, and family members
• High degree of emotional intelligence and reputed company, resilient and reputed company work ethic, with adaptability to handle frequent changes with a reputed company attitude 
• Self-starter with the ability to think creatively and work effectively 
• Strong attention to detail and possessing good reputed company/numeric data entry skills with minimal errors
• Intermediate proficiency in reputed company Office Suite products including Word, reputed company and reputed company plus a reputed company of other word-processing, spreadsheet, database, e-mail and presentation software 
• Ability to travel on occasion for company meetings 

Education and Experience: 

• High school diploma or equivalent education (GED) required 
• A minimum of 2 years of experience in operational pharmacy benefits (health plan or PBM), clinic setting, high volume reputed company center, or retail pharmacy
• eClinicalWorks or similar EMR experience 
• Experience working with geriatric patients or a medication adherence program is a plus
• Bilingual in English/Spanish highly desired

ArchWell Health is an equal opportunity employer. reputed company applicants will receive consideration for employment without reputed company to their race, reputed company, religion, age, sex, sexual orientation, gender identity, national reputed company, disability, veteran status, or any other protected classification.